Gepubliceerd in:
01-07-2015 | Praktijk
Toepassing en effecten van inzoomen op kwaliteiten van de hulpvragers bij de chatdienst van Sensoor
Gepubliceerd in: TSG - Tijdschrift voor gezondheidswetenschappen | Uitgave 7/2015
Log in om toegang te krijgenAbstract
Application and effects of zooming in on the strengths of clients of Sensoor We studied the use and effects of applying a strengths approach towards the clients of Sensoor in the region ZHZM. During a pilot, five trained volunteers were able to use the strength-technique. After the training they used it more often. Later on, all 22 chatting volunteers were trained. Although the client satisfaction increased more in ZHZM, it was not significant with respect to the increase in another (control) region. However, the more the strength-technique was used (in ZHZM), the higher the client satisfaction.