Skip to main content
Top
Gepubliceerd in: Quality of Life Research 7/2014

01-09-2014

Measurement properties of the Client-centered Care Questionnaire (CCCQ): factor structure, reliability and validity of a questionnaire to assess self-reported client-centeredness of home care services in a population of frail, older people

Auteurs: M. E. Muntinga, L. B. Mokkink, D. L. Knol, G. Nijpels, A. P. D. Jansen

Gepubliceerd in: Quality of Life Research | Uitgave 7/2014

Log in om toegang te krijgen
share
DELEN

Deel dit onderdeel of sectie (kopieer de link)

  • Optie A:
    Klik op de rechtermuisknop op de link en selecteer de optie “linkadres kopiëren”
  • Optie B:
    Deel de link per e-mail

Abstract

Background

The increasing and specific use of home care services by frail, older people asks for the evaluation of the client-centeredness of these services. To our knowledge, no instrument that measures client-centeredness of home care from this group’s unique perspective exists. We therefore tested the factor structure, reliability, content validity and acceptability of the Client-centered Care Questionnaire (CCCQ), an existing instrument developed for general home care users, in a population of frail, older people in the Netherlands.

Methods

We used data from a 2-year clinical trial. Study population: frail, older people who received home care. Data were collected at baseline (n = 600) and 24-month measurements (n = 389); retest data (n = 67) were collected 7–14 days after the 24-month measurements. Analyses: We performed confirmatory factor analysis, investigated reliability and validity parameters and assessed acceptability.

Results

The factor analysis yielded a bifactor model with essential unidimensionality. Internal consistency was high (omega total .88). We found a test–retest reliability of total test scores of .81; the standard error of measurement was 2.61 (total score range 15–75) and the limits of agreement were −7.03 and 7.86. We rejected three out of four hypotheses for construct validity.

Conclusions

The CCCQ is sufficiently unidimensional to permit the use of total test scores. We found acceptable reliability values, but considered our results on construct validity inconclusive. Respondents found the CCCQ questions challenging to answer, which is indicative of a high degree of respondent burden. Future instruments that measure client-centeredness of home care from the frail, older client’s perspective should therefore be tailored to the specific circumstances of this population.
Bijlagen
Alleen toegankelijk voor geautoriseerde gebruikers
Literatuur
1.
go back to reference Abdellah, F. G., Beland, I. L., Martin, A., & Matheney, R. V. (1960). Patient-centered approaches to nursing. New York, USA: Macmillan. Abdellah, F. G., Beland, I. L., Martin, A., & Matheney, R. V. (1960). Patient-centered approaches to nursing. New York, USA: Macmillan.
2.
go back to reference Abdellah, F. G. (1973). New directions in patient centered nursing: guidelines for systems of service education and research.New York, USA: Macmillan. Abdellah, F. G. (1973). New directions in patient centered nursing: guidelines for systems of service education and research.New York, USA: Macmillan.
3.
go back to reference Gerteis, M., Edgman-Levitan, S., Daley, J., & Delbanco, T. L. (1993). Through the patient’s eyes: Understanding and promoting patient-centered care. San Francisco: Jossey-Bass. Gerteis, M., Edgman-Levitan, S., Daley, J., & Delbanco, T. L. (1993). Through the patient’s eyes: Understanding and promoting patient-centered care. San Francisco: Jossey-Bass.
4.
go back to reference Leino, A. (1952). Planning patient-centered care. AJN The American Journal of Nursing, 52, 324–325. Leino, A. (1952). Planning patient-centered care. AJN The American Journal of Nursing, 52, 324–325.
5.
go back to reference Lutz, B. J., & Bowers, B. J. (2000). Patient-centered care: understanding its interpretation and implementation in health care. Scholarly Inquiry for Nursing Practice, 14, 165–183.PubMed Lutz, B. J., & Bowers, B. J. (2000). Patient-centered care: understanding its interpretation and implementation in health care. Scholarly Inquiry for Nursing Practice, 14, 165–183.PubMed
6.
go back to reference Mead, N., & Bower, P. (2000). Patient-centredness: A conceptual framework and review of the empirical literature. Social Science and Medicine, 51, 1087–1110.PubMedCrossRef Mead, N., & Bower, P. (2000). Patient-centredness: A conceptual framework and review of the empirical literature. Social Science and Medicine, 51, 1087–1110.PubMedCrossRef
7.
go back to reference Bechel, D. L., Myers, W. A., & Smith, D. G. (2000). Does patient-centered care pay off? Joint Commission Journal on Quality Improvement, 26, 400–409.PubMed Bechel, D. L., Myers, W. A., & Smith, D. G. (2000). Does patient-centered care pay off? Joint Commission Journal on Quality Improvement, 26, 400–409.PubMed
8.
go back to reference Stewart, M., Brown, J. B., Donner, A., McWhinney, I. R., Oates, J., Weston, W. W., et al. (2000). The impact of patient-centered care on outcomes. Journal of Family Practice, 49, 796–804.PubMed Stewart, M., Brown, J. B., Donner, A., McWhinney, I. R., Oates, J., Weston, W. W., et al. (2000). The impact of patient-centered care on outcomes. Journal of Family Practice, 49, 796–804.PubMed
9.
go back to reference Epstein, R. M., Fiscella, K., Lesser, C. S., & Stange, K. C. (2010). Why the nation needs a policy push on patient-centered health care. Health Affairs, 29, 1489–1495.PubMedCrossRef Epstein, R. M., Fiscella, K., Lesser, C. S., & Stange, K. C. (2010). Why the nation needs a policy push on patient-centered health care. Health Affairs, 29, 1489–1495.PubMedCrossRef
10.
go back to reference Robinson, J. H., Callister, L. C., Berry, J. A., & Dearing, K. A. (2008). Patient-centered care and adherence: Definitions and applications to improve outcomes. Journal of the American Academy of Nurse Practitioners, 20, 600–607.PubMedCrossRef Robinson, J. H., Callister, L. C., Berry, J. A., & Dearing, K. A. (2008). Patient-centered care and adherence: Definitions and applications to improve outcomes. Journal of the American Academy of Nurse Practitioners, 20, 600–607.PubMedCrossRef
11.
go back to reference Hobbs, J. L. (2009). A dimensional analysis of patient-centered care. Nursing Research, 58, 52–62.PubMedCrossRef Hobbs, J. L. (2009). A dimensional analysis of patient-centered care. Nursing Research, 58, 52–62.PubMedCrossRef
12.
go back to reference Jayadevappa, R., & Chhatre, S. (2011). Patient centered care-A conceptual model and review of the state of the art. The Open Health Services and Policy Journal, 4, 15–25.CrossRef Jayadevappa, R., & Chhatre, S. (2011). Patient centered care-A conceptual model and review of the state of the art. The Open Health Services and Policy Journal, 4, 15–25.CrossRef
13.
go back to reference Eales, J., Keating, N., & Damsma, A. (2001). Seniors’ experiences of client-centred residential care. Ageing and society, 21, 279–296.CrossRef Eales, J., Keating, N., & Damsma, A. (2001). Seniors’ experiences of client-centred residential care. Ageing and society, 21, 279–296.CrossRef
14.
go back to reference Law, M., Baptiste, S., & Mills, J. (1995). Client-centred practice: What does it mean and does it make a difference? Canadian Journal of Occupational Therapy, 62, 250–257.CrossRef Law, M., Baptiste, S., & Mills, J. (1995). Client-centred practice: What does it mean and does it make a difference? Canadian Journal of Occupational Therapy, 62, 250–257.CrossRef
15.
go back to reference Cott, C. A., Teare, G., McGilton, K. S., & Lineker, S. (2006). Reliability and construct validity of the client-centred rehabilitation questionnaire. Disability and Rehabilitation, 28, 1387–1397.PubMedCrossRef Cott, C. A., Teare, G., McGilton, K. S., & Lineker, S. (2006). Reliability and construct validity of the client-centred rehabilitation questionnaire. Disability and Rehabilitation, 28, 1387–1397.PubMedCrossRef
16.
go back to reference de Witte, L., Schoot, T., & Proot, I. (2006). Development of the client-centred care questionnaire. Journal of Advanced Nursing, 56, 62–68.PubMedCrossRef de Witte, L., Schoot, T., & Proot, I. (2006). Development of the client-centred care questionnaire. Journal of Advanced Nursing, 56, 62–68.PubMedCrossRef
17.
go back to reference Wiles, J. L., Leibing, A., Guberman, N., Reeve, J., & Allen, R. E. S. (2012). The meaning of “aging in place” to older people. Gerontologist, 52, 357–366.PubMedCrossRef Wiles, J. L., Leibing, A., Guberman, N., Reeve, J., & Allen, R. E. S. (2012). The meaning of “aging in place” to older people. Gerontologist, 52, 357–366.PubMedCrossRef
18.
go back to reference Fried, L. P., Ferrucci, L., Darer, J., Williamson, J. D., & Anderson, G. (2004). Untangling the concepts of disability, frailty, and comorbidity: Implications for improved targeting and care. Journals of Gerontology. Series A, Biological Sciences and Medical Sciences, 59, 255–263. Fried, L. P., Ferrucci, L., Darer, J., Williamson, J. D., & Anderson, G. (2004). Untangling the concepts of disability, frailty, and comorbidity: Implications for improved targeting and care. Journals of Gerontology. Series A, Biological Sciences and Medical Sciences, 59, 255–263.
19.
go back to reference Muntinga, M., Hoogendijk, E., van Leeuwen, K., van Hout, H., Twisk, J., van der Horst, H., et al. (2012). Implementing the chronic care model for frail older adults in the Netherlands: study protocol of ACT (frail older Adults: Care in Transition). BMC Geriatrics, 12, 19.PubMedCentralPubMedCrossRef Muntinga, M., Hoogendijk, E., van Leeuwen, K., van Hout, H., Twisk, J., van der Horst, H., et al. (2012). Implementing the chronic care model for frail older adults in the Netherlands: study protocol of ACT (frail older Adults: Care in Transition). BMC Geriatrics, 12, 19.PubMedCentralPubMedCrossRef
20.
go back to reference Schuurmans, H., Steverink, N., Lindenberg, S., Frieswijk, N., & Slaets, J. P. J. (2004). Old or frail: What tells us more? Journals of Gerontology. Series A, Biological Sciences and Medical Sciences, 59, M962–M965. Schuurmans, H., Steverink, N., Lindenberg, S., Frieswijk, N., & Slaets, J. P. J. (2004). Old or frail: What tells us more? Journals of Gerontology. Series A, Biological Sciences and Medical Sciences, 59, M962–M965.
21.
go back to reference Raiche, M., Hebert, R., & Dubois, M. F. (2008). PRISMA-7: A case-finding tool to identify older adults with moderate to severe disabilities. Archives of Gerontology and Geriatrics, 47, 9–18.PubMedCrossRef Raiche, M., Hebert, R., & Dubois, M. F. (2008). PRISMA-7: A case-finding tool to identify older adults with moderate to severe disabilities. Archives of Gerontology and Geriatrics, 47, 9–18.PubMedCrossRef
22.
go back to reference De Vet, H., Terwee, C., Mokkink, L., & Knol, D. (2011). Measurement in medicine: A practical guide. Cambridge: Cambridge University Press.CrossRef De Vet, H., Terwee, C., Mokkink, L., & Knol, D. (2011). Measurement in medicine: A practical guide. Cambridge: Cambridge University Press.CrossRef
24.
go back to reference Babyak, M. A., & Green, S. B. (2010). Confirmatory factor analysis: An introduction for psychosomatic medicine researchers. Psychosomatic Medicine, 72, 587–597.PubMedCrossRef Babyak, M. A., & Green, S. B. (2010). Confirmatory factor analysis: An introduction for psychosomatic medicine researchers. Psychosomatic Medicine, 72, 587–597.PubMedCrossRef
25.
go back to reference Chen, F. F., Hayes, A., Carver, C. S., Laurenceau, J. P., & Zhang, Z. (2012). Modeling general and specific variance in multifaceted constructs: A comparison of the bifactor model to other approaches. Journal of Personality, 80, 219–251.PubMedCrossRef Chen, F. F., Hayes, A., Carver, C. S., Laurenceau, J. P., & Zhang, Z. (2012). Modeling general and specific variance in multifaceted constructs: A comparison of the bifactor model to other approaches. Journal of Personality, 80, 219–251.PubMedCrossRef
26.
go back to reference Chen, F. F., West, S. G., & Sousa, K. H. (2006). A comparison of bifactor and second-order models of quality of life. Multivariate Behavioral Research, 41, 189–225.CrossRef Chen, F. F., West, S. G., & Sousa, K. H. (2006). A comparison of bifactor and second-order models of quality of life. Multivariate Behavioral Research, 41, 189–225.CrossRef
27.
go back to reference Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives, structural. Equation Modeling-A Multidisciplinary Journal, 6, 1–55. Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives, structural. Equation Modeling-A Multidisciplinary Journal, 6, 1–55.
28.
go back to reference Ten Berge, J. M., & Socan, G. (2004). The greatest lower bound to the reliability of a test and the hypothesis of unidimensionality. Psychometrika, 69, 613–625.CrossRef Ten Berge, J. M., & Socan, G. (2004). The greatest lower bound to the reliability of a test and the hypothesis of unidimensionality. Psychometrika, 69, 613–625.CrossRef
30.
go back to reference Green, S. B., & Yang, Y. (2009). Reliability of summed item scores using structural equation modeling: An alternative to coefficient alpha. Psychometrika, 74, 155–167.CrossRef Green, S. B., & Yang, Y. (2009). Reliability of summed item scores using structural equation modeling: An alternative to coefficient alpha. Psychometrika, 74, 155–167.CrossRef
31.
go back to reference Reise, S. P., Morizot, J., & Hays, R. D. (2007). The role of the bifactor model in resolving dimensionality issues in health outcomes measures. Quality of Life Research, 16(Suppl 1), 19–31.PubMedCrossRef Reise, S. P., Morizot, J., & Hays, R. D. (2007). The role of the bifactor model in resolving dimensionality issues in health outcomes measures. Quality of Life Research, 16(Suppl 1), 19–31.PubMedCrossRef
32.
go back to reference Reise, S. P., Bonifay, W. E., & Haviland, M. G. (2013). Scoring and modeling psychological measures in the presence of multidimensionality. Journal of Personality Assessment, 95, 129–140.PubMedCrossRef Reise, S. P., Bonifay, W. E., & Haviland, M. G. (2013). Scoring and modeling psychological measures in the presence of multidimensionality. Journal of Personality Assessment, 95, 129–140.PubMedCrossRef
33.
go back to reference McGraw, K. O., & Wong, S. P. (1996). Forming inferences about some intraclass correlation coefficients. Psychological Methods, 1, 30–46.CrossRef McGraw, K. O., & Wong, S. P. (1996). Forming inferences about some intraclass correlation coefficients. Psychological Methods, 1, 30–46.CrossRef
34.
go back to reference Bland, J. M., & Altman, D. G. (1986). Statistical methods for assessing agreement between two methods of clinical measurement. Lancet, 1, 307–310.PubMedCrossRef Bland, J. M., & Altman, D. G. (1986). Statistical methods for assessing agreement between two methods of clinical measurement. Lancet, 1, 307–310.PubMedCrossRef
35.
go back to reference Jayasinghe, U. W., Proudfoot, J., Holton, C., Davies, G. P., Amoroso, C., Bubner, T., et al. (2008). Chronically ill Australians’ satisfaction with accessibility and patient-centredness. International Journal for Quality in Health Care, 20, 105–114.PubMedCrossRef Jayasinghe, U. W., Proudfoot, J., Holton, C., Davies, G. P., Amoroso, C., Bubner, T., et al. (2008). Chronically ill Australians’ satisfaction with accessibility and patient-centredness. International Journal for Quality in Health Care, 20, 105–114.PubMedCrossRef
36.
go back to reference Watkins, M., & Beaujean, A. (2013). Bifactor structure of the Wechsler Preschool and Primary Scale of Intelligence-Fourth Edition. Sch Psychol. Q.,. Watkins, M., & Beaujean, A. (2013). Bifactor structure of the Wechsler Preschool and Primary Scale of Intelligence-Fourth Edition. Sch Psychol. Q.,.
37.
go back to reference Teresi, JA., Ocepek-Welikson, K., Ramirez, M., Eimicke JP., Silver, S., Van Haitsma, K., Lachs, MS., & Pillemer, KA. (2013). Development of an instrument to measure staff-reported resident-to-resident elder mistreatment (R-REM) using item response theory and other latent variable models. Gerontologist. doi:10.1093/geront/gnt001 Teresi, JA., Ocepek-Welikson, K., Ramirez, M., Eimicke JP., Silver, S., Van Haitsma, K., Lachs, MS., & Pillemer, KA. (2013). Development of an instrument to measure staff-reported resident-to-resident elder mistreatment (R-REM) using item response theory and other latent variable models. Gerontologist. doi:10.​1093/​geront/​gnt001
38.
go back to reference Lai, J. S., Crane, P. K., & Cella, D. (2006). Factor analysis techniques for assessing sufficient unidimensionality of cancer related fatigue. Quality of Life Research, 15, 1179–1190.PubMedCrossRef Lai, J. S., Crane, P. K., & Cella, D. (2006). Factor analysis techniques for assessing sufficient unidimensionality of cancer related fatigue. Quality of Life Research, 15, 1179–1190.PubMedCrossRef
39.
go back to reference Baker, D. W., Gazmararian, J. A., Sudano, J., & Patterson, M. (2000). The association between age and health literacy among elderly persons. The Journals of Gerontology Series B: Psychological Sciences and Social Sciences, 55, S368–S374.CrossRef Baker, D. W., Gazmararian, J. A., Sudano, J., & Patterson, M. (2000). The association between age and health literacy among elderly persons. The Journals of Gerontology Series B: Psychological Sciences and Social Sciences, 55, S368–S374.CrossRef
40.
go back to reference McHorney, C. A. (1996). Measuring and monitoring general health status in elderly persons: Practical and methodological issues in using the SF-36 Health Survey. The Gerontologist, 36, 571–583.PubMedCrossRef McHorney, C. A. (1996). Measuring and monitoring general health status in elderly persons: Practical and methodological issues in using the SF-36 Health Survey. The Gerontologist, 36, 571–583.PubMedCrossRef
41.
go back to reference Ulrich, C. M., Wallen, G. R., Feister, A., & Grady, C. (2005). Respondent burden in clinical research: when are we asking too much of subjects? IRB: Ethics and Human Research, 27, 17–20.PubMedCrossRef Ulrich, C. M., Wallen, G. R., Feister, A., & Grady, C. (2005). Respondent burden in clinical research: when are we asking too much of subjects? IRB: Ethics and Human Research, 27, 17–20.PubMedCrossRef
Metagegevens
Titel
Measurement properties of the Client-centered Care Questionnaire (CCCQ): factor structure, reliability and validity of a questionnaire to assess self-reported client-centeredness of home care services in a population of frail, older people
Auteurs
M. E. Muntinga
L. B. Mokkink
D. L. Knol
G. Nijpels
A. P. D. Jansen
Publicatiedatum
01-09-2014
Uitgeverij
Springer International Publishing
Gepubliceerd in
Quality of Life Research / Uitgave 7/2014
Print ISSN: 0962-9343
Elektronisch ISSN: 1573-2649
DOI
https://doi.org/10.1007/s11136-014-0650-7

Andere artikelen Uitgave 7/2014

Quality of Life Research 7/2014 Naar de uitgave