Skip to main content
Top
Gepubliceerd in: Quality of Life Research 8/2012

01-10-2012

The quality of work life of people with severe mental disorders working in social enterprises: a qualitative study

Auteurs: Nathalie Lanctôt, Marie-José Durand, Marc Corbière

Gepubliceerd in: Quality of Life Research | Uitgave 8/2012

Log in om toegang te krijgen
share
DELEN

Deel dit onderdeel of sectie (kopieer de link)

  • Optie A:
    Klik op de rechtermuisknop op de link en selecteer de optie “linkadres kopiëren”
  • Optie B:
    Deel de link per e-mail

Abstract

Purpose

The aim of this phenomenological study is to provide an in-depth understanding of the meaning that people with severe mental disorders give about their quality of work life (QWL) while working in social enterprises.

Methods

Semi-structured interviews with 14 participants were conducted. All interviews were recorded and transcribed verbatim. Colaizzi’s framework for data analysis was used.

Results

Eight sub-themes emerged and can be better understood within two larger themes: (A) interpersonal and intrapersonal aspects of QWL and (B) structural and physical aspects. Within theme A, sub-themes were (1) having a sense of belonging to the enterprise, (2) having the feeling of being a good worker, (3) establishing relationships with co-workers, and (4) establishing relationships with supervisors. Within theme B, sub-themes were (5) working tasks, (6) working conditions, (7) working environment, and (8) organizational management.

Conclusions

The findings highlight the importance of understanding the perspective of people with severe mental disorders regarding their QWL in order to better tailor interventions that enhance it. Although some sub-themes of QWL identified in the present study were similar to those found in previous studies conducted with other populations, a unique sub-theme of QWL was identified: having the feeling of being a good worker. Specific QWL measurement that addresses this unique sub-theme is needed when assessing QWL of people with severe mental disorders.
Literatuur
1.
go back to reference Dunn, E. C., Wewiorski, N. J., & Rogers, E. S. (2008). The meaning and importance of employment to people in recovery from serious mental illness: Results of a qualitative study. Psychiatric Rehabilitation Journal, 32(1), 59–62.PubMedCrossRef Dunn, E. C., Wewiorski, N. J., & Rogers, E. S. (2008). The meaning and importance of employment to people in recovery from serious mental illness: Results of a qualitative study. Psychiatric Rehabilitation Journal, 32(1), 59–62.PubMedCrossRef
2.
go back to reference Bell, M. D., Lysaker, P. H., & Milstein, R. M. (1996). Clinical benefits of paid work activity in schizophrenia. Schizophrenia Bulletin, 22(1), 51–67.PubMedCrossRef Bell, M. D., Lysaker, P. H., & Milstein, R. M. (1996). Clinical benefits of paid work activity in schizophrenia. Schizophrenia Bulletin, 22(1), 51–67.PubMedCrossRef
3.
go back to reference Burns, T., Catty, J., White, S., Becker, T., Koletsi, M., Fioritti, A., et al. (2009). The impact of supported employment and working on clinical and social functioning: results of an international study of individual placement and support. Schizophrenia Bulletin, 35(5), 949–958.PubMedCrossRef Burns, T., Catty, J., White, S., Becker, T., Koletsi, M., Fioritti, A., et al. (2009). The impact of supported employment and working on clinical and social functioning: results of an international study of individual placement and support. Schizophrenia Bulletin, 35(5), 949–958.PubMedCrossRef
4.
go back to reference Browne, S. (1999). Rehabilitation programmes and quality of life in severe mental illness. International Journal of Social Psychiatry, 45(4), 302–309.PubMedCrossRef Browne, S. (1999). Rehabilitation programmes and quality of life in severe mental illness. International Journal of Social Psychiatry, 45(4), 302–309.PubMedCrossRef
5.
go back to reference Fabian, E. (1992). Supported employment and the quality of life: Does a job make a difference? Rehabilitation Counseling Bulletin, 36(2), 84–97. Fabian, E. (1992). Supported employment and the quality of life: Does a job make a difference? Rehabilitation Counseling Bulletin, 36(2), 84–97.
6.
go back to reference Waddell, G., & Burton, K. (2006). Is work good for your health and well-being? London: The Stationery Office. Waddell, G., & Burton, K. (2006). Is work good for your health and well-being? London: The Stationery Office.
7.
go back to reference Xie, H., Dain, B. J., Becker, D. R., & Drake, R. E. (1997). Job tenure among persons with severe mental illness. Rehabilitation Counseling Bulletin, 40(4), 230–240. Xie, H., Dain, B. J., Becker, D. R., & Drake, R. E. (1997). Job tenure among persons with severe mental illness. Rehabilitation Counseling Bulletin, 40(4), 230–240.
8.
go back to reference Corbière, M., Lesage, A., Villeneuve, K., & Mercier, C. (2006). Le maintien en emploi de personnes souffrant d’une maladie mentale. Santé Mentale au Québec, 31(2), 215–235.PubMedCrossRef Corbière, M., Lesage, A., Villeneuve, K., & Mercier, C. (2006). Le maintien en emploi de personnes souffrant d’une maladie mentale. Santé Mentale au Québec, 31(2), 215–235.PubMedCrossRef
9.
go back to reference Harnois, G., & Gabriel, P. (2000). Mental health and work: Impact, issues and good practices. Mental Health Policy and Service Development Department of Mental Health and Substance Dependence Noncommunicable Diseases and Mental Health. Geneva: World Health Organisation. Harnois, G., & Gabriel, P. (2000). Mental health and work: Impact, issues and good practices. Mental Health Policy and Service Development Department of Mental Health and Substance Dependence Noncommunicable Diseases and Mental Health. Geneva: World Health Organisation.
10.
go back to reference Boardman, J., Grove, B., Perkins, R., & Shepherd, G. (2003). Work and employment for people with psychiatric disabilities. British Journal of Psychiatry, 182, 467–468.PubMedCrossRef Boardman, J., Grove, B., Perkins, R., & Shepherd, G. (2003). Work and employment for people with psychiatric disabilities. British Journal of Psychiatry, 182, 467–468.PubMedCrossRef
11.
go back to reference Tsang, H. W. H., NG, B. F. L., & Chiu, F. P. F. (2002). Job profiles of people with severe mental illness: implications for rehabilitation. International Journal of Rehabilitation Research, 25, 189–196.PubMedCrossRef Tsang, H. W. H., NG, B. F. L., & Chiu, F. P. F. (2002). Job profiles of people with severe mental illness: implications for rehabilitation. International Journal of Rehabilitation Research, 25, 189–196.PubMedCrossRef
12.
go back to reference Svanberg, J., Gumley, A., & Wilson, A. (2010). How do social firms contribute to recovery from mental illness? A qualitative study. Clinical Psychology and Psychotherapy, 17(6), 482–496.PubMedCrossRef Svanberg, J., Gumley, A., & Wilson, A. (2010). How do social firms contribute to recovery from mental illness? A qualitative study. Clinical Psychology and Psychotherapy, 17(6), 482–496.PubMedCrossRef
13.
go back to reference Savio, M., & Righetti, A. (1993). Cooperatives as a social enterprise in Italy: A place for social integration and rehabilitation. Acta Psychiatrica Scandinavica, 88(4), 238–242.PubMedCrossRef Savio, M., & Righetti, A. (1993). Cooperatives as a social enterprise in Italy: A place for social integration and rehabilitation. Acta Psychiatrica Scandinavica, 88(4), 238–242.PubMedCrossRef
14.
go back to reference Tan, B.-L. (2009). Hybrid transitional-supported employment using social enterprise: a retrospective study. Psychiatric Rehabilitation Journal, 33(1), 53–55.PubMedCrossRef Tan, B.-L. (2009). Hybrid transitional-supported employment using social enterprise: a retrospective study. Psychiatric Rehabilitation Journal, 33(1), 53–55.PubMedCrossRef
15.
go back to reference Warner, R., & Mandiberg, J. (2006). An update on affirmative businesses or social firms for people with mental illness. Psychiatric Services, 57(10), 1488–1492.PubMedCrossRef Warner, R., & Mandiberg, J. (2006). An update on affirmative businesses or social firms for people with mental illness. Psychiatric Services, 57(10), 1488–1492.PubMedCrossRef
16.
go back to reference Kirsh, B., Krupa, T., Cockburn, L., & Gewurtz, R. (2006). Work initiatives for persons with severe mental illnesses in Canada: A decade of development. Canadian Journal of Community Mental Health, 25(2), 173–191. Kirsh, B., Krupa, T., Cockburn, L., & Gewurtz, R. (2006). Work initiatives for persons with severe mental illnesses in Canada: A decade of development. Canadian Journal of Community Mental Health, 25(2), 173–191.
17.
go back to reference Krupa, T. (1998). The consumer-run business: People with psychiatric disabilities as entrepreneurs. Work: A Journal of Prevention Assessment and Rehabilitation, 11, 3–10. Krupa, T. (1998). The consumer-run business: People with psychiatric disabilities as entrepreneurs. Work: A Journal of Prevention Assessment and Rehabilitation, 11, 3–10.
18.
go back to reference Trainor, J., & Tremblay, J. (1992). Consumer/survivor businesses in Ontario: Challenging the rehabilitation model. Canadian Journal of Community Mental Health, 11(2), 65–71. Trainor, J., & Tremblay, J. (1992). Consumer/survivor businesses in Ontario: Challenging the rehabilitation model. Canadian Journal of Community Mental Health, 11(2), 65–71.
19.
go back to reference Che Rose, R., Beh, L., Uli, J., & Idris, K. (2006). Quality of work life: Implications of career dimensions. Journal of Social Sciences, 2(2), 61–67.CrossRef Che Rose, R., Beh, L., Uli, J., & Idris, K. (2006). Quality of work life: Implications of career dimensions. Journal of Social Sciences, 2(2), 61–67.CrossRef
20.
go back to reference Gurses, A. P., Carayon, P., & Wall, M. (2009). Impact of performance obstacles on intensive care nurses’ workload, perceived quality and safety of care and quality of working life. Health Services Research, 44(2), 422–443.PubMedCrossRef Gurses, A. P., Carayon, P., & Wall, M. (2009). Impact of performance obstacles on intensive care nurses’ workload, perceived quality and safety of care and quality of working life. Health Services Research, 44(2), 422–443.PubMedCrossRef
21.
go back to reference Korunka, C., Hoonakker, P., & Carayon, P. (2008). Quality of working life and turnover intention in information technology work. Human Factors and Ergonomics in Manufacturing, 18(4), 409–423.CrossRef Korunka, C., Hoonakker, P., & Carayon, P. (2008). Quality of working life and turnover intention in information technology work. Human Factors and Ergonomics in Manufacturing, 18(4), 409–423.CrossRef
22.
go back to reference Hayes, L. J., O’Brien-Pallas, L., Duffied, C., Shamian, J., Buchan, J., Hughes, F., et al. (2006). Nurse turnover: A literature review. International Journal of Nursing Studies, 43, 237–263.PubMedCrossRef Hayes, L. J., O’Brien-Pallas, L., Duffied, C., Shamian, J., Buchan, J., Hughes, F., et al. (2006). Nurse turnover: A literature review. International Journal of Nursing Studies, 43, 237–263.PubMedCrossRef
23.
go back to reference Knox, S., & Irving, J. A. (1997). An interactive quality of work life model applied to organizational transition. Journal of Nursing Administration, 27(1), 39–47.PubMedCrossRef Knox, S., & Irving, J. A. (1997). An interactive quality of work life model applied to organizational transition. Journal of Nursing Administration, 27(1), 39–47.PubMedCrossRef
24.
go back to reference Brousseau, S., Alderson, M., & Cara, C. (2008). A caring environment to foster male nurses’ quality of working life in community setting. International Journal for Human Caring, 12(1), 33–43. Brousseau, S., Alderson, M., & Cara, C. (2008). A caring environment to foster male nurses’ quality of working life in community setting. International Journal for Human Caring, 12(1), 33–43.
25.
go back to reference Brooks, B. A., & Anderson, M. A. (2005). Defining quality of nursing work life. Nursing Economics, 23(6), 319–326.PubMed Brooks, B. A., & Anderson, M. A. (2005). Defining quality of nursing work life. Nursing Economics, 23(6), 319–326.PubMed
26.
go back to reference Islam, Z., & Siengthai, S. (2009). Quality of work life and organizational performance: Empirical evidence from Dhaka export processing zone. Paper presented at the International Labour Office Conference. Islam, Z., & Siengthai, S. (2009). Quality of work life and organizational performance: Empirical evidence from Dhaka export processing zone. Paper presented at the International Labour Office Conference.
27.
go back to reference Hsu, M. Y., & Kernohan, G. (2006). Dimensions of hospital nurses’ quality of working life. Journal of Advanced Nursing, 54(1), 120–131.PubMedCrossRef Hsu, M. Y., & Kernohan, G. (2006). Dimensions of hospital nurses’ quality of working life. Journal of Advanced Nursing, 54(1), 120–131.PubMedCrossRef
28.
go back to reference Martel, J.-P., & Dupuis, G. (2006). Quality of work life: Theoretical and methodological problems, and presentation of a new model and measuring instrument. Social Indicators Research, 77, 333–368.CrossRef Martel, J.-P., & Dupuis, G. (2006). Quality of work life: Theoretical and methodological problems, and presentation of a new model and measuring instrument. Social Indicators Research, 77, 333–368.CrossRef
29.
go back to reference Elizur, D., & Shye, S. (1990). Quality of work life and its relation to quality of life. Applied Psychology: An International Review, 39(3), 275–291.CrossRef Elizur, D., & Shye, S. (1990). Quality of work life and its relation to quality of life. Applied Psychology: An International Review, 39(3), 275–291.CrossRef
30.
go back to reference Loscocco, K. A., & Roschelle, A. R. (1991). Influences on the quality of work and nonwork life: Two decades in review. Journal of Vocational Behavior, 39(2), 182–225.CrossRef Loscocco, K. A., & Roschelle, A. R. (1991). Influences on the quality of work and nonwork life: Two decades in review. Journal of Vocational Behavior, 39(2), 182–225.CrossRef
31.
go back to reference Royuela, V., Lopez-Tamayo, J., & Surinach, J. (2008). The institutional vs. the academic definition of quality of life. What is the focus of the European Commission? Social Indicators Research, 86(3), 401–415.CrossRef Royuela, V., Lopez-Tamayo, J., & Surinach, J. (2008). The institutional vs. the academic definition of quality of life. What is the focus of the European Commission? Social Indicators Research, 86(3), 401–415.CrossRef
32.
go back to reference Argentero, P., Miglioretti, M., & Angilletta, C. (2007). Quality of work life in a cohort of italian health workers. Giornale Italiano di Medicina del Lavoro ed Ergonomia, 29(1), A50–A54.PubMed Argentero, P., Miglioretti, M., & Angilletta, C. (2007). Quality of work life in a cohort of italian health workers. Giornale Italiano di Medicina del Lavoro ed Ergonomia, 29(1), A50–A54.PubMed
33.
go back to reference Giorgi, A., & Giorgi, B. (2003). Phenomenology. In J. A. Smith (Ed.), Qualitative psychology: A practical guide to research methods. London: Sage Publications. Giorgi, A., & Giorgi, B. (2003). Phenomenology. In J. A. Smith (Ed.), Qualitative psychology: A practical guide to research methods. London: Sage Publications.
34.
go back to reference Colaizzi, P. F. (1978). Psychological research as the phenomenologist views it. In R. S. Valle & M. King (Eds.), Existential phenomenological alternatives for psychology. New York: Oxford University Press. Colaizzi, P. F. (1978). Psychological research as the phenomenologist views it. In R. S. Valle & M. King (Eds.), Existential phenomenological alternatives for psychology. New York: Oxford University Press.
35.
go back to reference Benner, P. (1994). The tradition and skill of interpretive phenomenology in studying health, illness, and caring practices. In P. Benner (Ed.), Interpretive phenomenology: Embodiment, caring and ethics in health and illness. Thousand Oaks: Sage Publications. Benner, P. (1994). The tradition and skill of interpretive phenomenology in studying health, illness, and caring practices. In P. Benner (Ed.), Interpretive phenomenology: Embodiment, caring and ethics in health and illness. Thousand Oaks: Sage Publications.
36.
go back to reference Creswell, J. W. (2007). Qualitative inquiry and research design. Thousand Oaks: Sage Publication. Creswell, J. W. (2007). Qualitative inquiry and research design. Thousand Oaks: Sage Publication.
37.
go back to reference Hycner, R. H. (1985). Some guidelines for the phenomenological analysis of interview data. Human Studies, 8, 279–303. Hycner, R. H. (1985). Some guidelines for the phenomenological analysis of interview data. Human Studies, 8, 279–303.
38.
go back to reference Turcotte, P. R. (1988). QVT: la qualité de vie au travail: une voie vers l’excellence. Montréal: Agence d’ARC. Turcotte, P. R. (1988). QVT: la qualité de vie au travail: une voie vers l’excellence. Montréal: Agence d’ARC.
39.
go back to reference Gahnstrom-Strandqvist, K., Liukko, A., & Tham, K. (2003). The meaning of the working cooperative for persons with long-term mental illness: A phenomenological study. American Journal of Occupational Therapy, 57(3), 262–272.PubMedCrossRef Gahnstrom-Strandqvist, K., Liukko, A., & Tham, K. (2003). The meaning of the working cooperative for persons with long-term mental illness: A phenomenological study. American Journal of Occupational Therapy, 57(3), 262–272.PubMedCrossRef
40.
go back to reference Baldwin, M. L., & Marcus, S. C. (2006). Perceived and measured stigma among workers with serious mental illness. Psychiatric Services, 57(3), 388–392.PubMedCrossRef Baldwin, M. L., & Marcus, S. C. (2006). Perceived and measured stigma among workers with serious mental illness. Psychiatric Services, 57(3), 388–392.PubMedCrossRef
41.
go back to reference Krupa, T., kirsh, B., Cockburn, L., & Gewurtz, R. (2009). Understanding the stigma of mental illness in employment. Work: A Journal of Prevention Assessment and Rehabilitation, 33, 413–425. Krupa, T., kirsh, B., Cockburn, L., & Gewurtz, R. (2009). Understanding the stigma of mental illness in employment. Work: A Journal of Prevention Assessment and Rehabilitation, 33, 413–425.
42.
go back to reference Link, B. G., & Phelan, J. C. (1999). Labeling and stigma. In C. S. Neshensel & J. C. Phelan (Eds.), The handbook of the sociology of mental health. New York: Plenum. Link, B. G., & Phelan, J. C. (1999). Labeling and stigma. In C. S. Neshensel & J. C. Phelan (Eds.), The handbook of the sociology of mental health. New York: Plenum.
43.
go back to reference Bianco, C., & Shaheen, G. (2001). Employment. In C. Bianco & S. M. Wells (Eds.), Overcoming barriers to community integration for people with mental illnessess (pp. 37–48). Rockville, MD: Center for Mental Health Services, Substance Abuse and Mental Health Services Administration. Bianco, C., & Shaheen, G. (2001). Employment. In C. Bianco & S. M. Wells (Eds.), Overcoming barriers to community integration for people with mental illnessess (pp. 37–48). Rockville, MD: Center for Mental Health Services, Substance Abuse and Mental Health Services Administration.
44.
go back to reference Corbière, M., Lanctot, N., Sanquirgo, N., & Lecomte, T. (2009). Evaluation of self-esteem as a worker for people with severe mental disorders. Journal of Vocational Rehabilitation, 30, 87–98. Corbière, M., Lanctot, N., Sanquirgo, N., & Lecomte, T. (2009). Evaluation of self-esteem as a worker for people with severe mental disorders. Journal of Vocational Rehabilitation, 30, 87–98.
45.
go back to reference Velayudhan, A., & Venkatachalam, J. (1997). Quality of work life dimensions: an empirical study. Indian Journal Applied Psychology, 34(2), 1–7. Velayudhan, A., & Venkatachalam, J. (1997). Quality of work life dimensions: an empirical study. Indian Journal Applied Psychology, 34(2), 1–7.
46.
go back to reference Mirvis, P., & Lawler, E. E. (1984). Accounting for the quality of work life. Journal of Occupational Behavior, 5, 197–212.CrossRef Mirvis, P., & Lawler, E. E. (1984). Accounting for the quality of work life. Journal of Occupational Behavior, 5, 197–212.CrossRef
47.
go back to reference Steers, R., & Mowday, R. T. (1981). Employee turnover and the post-decision accommodation process. In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behavior (Vol. 3, pp. 235–282). Greenwich, CT: JAI Press. Steers, R., & Mowday, R. T. (1981). Employee turnover and the post-decision accommodation process. In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behavior (Vol. 3, pp. 235–282). Greenwich, CT: JAI Press.
Metagegevens
Titel
The quality of work life of people with severe mental disorders working in social enterprises: a qualitative study
Auteurs
Nathalie Lanctôt
Marie-José Durand
Marc Corbière
Publicatiedatum
01-10-2012
Uitgeverij
Springer Netherlands
Gepubliceerd in
Quality of Life Research / Uitgave 8/2012
Print ISSN: 0962-9343
Elektronisch ISSN: 1573-2649
DOI
https://doi.org/10.1007/s11136-011-0057-7

Andere artikelen Uitgave 8/2012

Quality of Life Research 8/2012 Naar de uitgave