Self-efficacy is an important psychological construct that has been widely studied in the fields of psychology, education, and health care. It refers to an individual’s belief in their ability to mobilize cognitive resources, motivation, and actions needed to achieve a task demand (Bandura,
1977). According to Bandura (
1989), self-efficacy is more than a passive estimate of future performance; it involves a generative capacity for orchestrating resources and subskills. Self-efficacy is often seen as an important predictor of performance and persistence, as individuals with higher levels of self-efficacy are more likely to engage in tasks, persist in the face of challenges, and achieve better outcomes.
In health and clinical training contexts, self-efficacy has long been recognized as a measure of progress (Mullen et al.,
2015). This factor is identified as a crucial component of the practitioner characteristics dimension. Practitioners with a higher level of self-efficacy are more likely to initiate program use and to persist despite obstacles. They are also able to utilize their skills in real-life settings and directly influence the quality of their services (Ma et al.,
2023). Self-efficacy has been included in multiple sustainability or implementation frameworks with many studies demonstrating its role in predicting program use (Damschroder et al.,
2020; Mazzucchelli & Ralph,
2019). In turn, practitioners’ self-efficacy and motivation to use the program again will improve once the intervention is successfully implemented (Turner et al.,
2011).
Triple P Professional Training Model
The Triple P-Positive Parenting Program (Sanders,
2012) training system is no exception. Triple P is a comprehensive, multi-level system of evidence-based parenting support based on a population approach (Sanders & Mazzucchelli,
2017). The program includes multiple variants targeting different populations (e.g. Group, Standard, Primary Care), different levels of intensity (e.g. low intensity universal seminars and more intensive multi session group programs), different age groups (infancy through to adolescence), and modes of delivery (in person individual, group, self-directed and online). To become accredited practitioner of the Triple P, practitioners need to attend a training workshop and complete a competency assessment 6–8 weeks after training. The current training courses run between 2–5 days depending on the level and variant of Triple P.
In order to support practitioners to become independent problem solvers and being able to apply their learned skills in their usual practice context, the training system of Triple P adopted an active skills training approach that emphasizes self-directed learning, personal goal setting, self-evaluation, and problem-solving (Mazzucchelli & Ralph,
2019; Turner et al.,
2011). Within Triple P workshops, practitioners learn to become independent problem solvers via the promotion of self-regulatory capacity and self-reflective practice using various instructional modes (e.g., goal setting, didactic presentations, video demonstrations, role playing of skills and self-evaluation). One important aim of the training is to improve practitioners’ self-efficacy or their beliefs in the ability to manage one’s behavior and emotions to achieve specific goals (Karoly,
1993). Thus, as part of the quality assurance process established for Triple P, data on practitioner self-efficacy are routinely collected prior to, and at the end of the Triple P training and accreditation.
Over the years, there has been increasing evidence to show that the Triple P professional training is effective in increasing practitioners’ self-efficacy in consultation skills and knowledge. In an Australian-based study, Sanders et al. (
2003) evaluated the training effectiveness of Primary Care Triple P (Level 3). They found that general medical practitioners (
N = 331) reported a significant improvement in parent consultation skills post-training. Shapiro et al. (
2008) examined the feasibility of a large-scale Triple P training program to existing service providers (
N = 448) in the United States. Results demonstrated significant improvement in practitioner self-efficacy and competence in the delivery of Triple P, with participants reporting a high degree of self-efficacy and self-reported skills in delivering parent consultations. Sethi et al. (
2014) evaluated the effectiveness of Level 4 training between 2007 and 2012 (
N = 5109) and found consistent improvements of practitioners’ perceived adequacy of knowledge and skills at post-intervention and at follow-up. Similar findings were reported by Ralph and Dittman (
2018), in an evaluation of 2961 training courses between 2012 and 2016. In this evaluation, practitioners’ adequacy, self-efficacy and perceived skills were reported to consistently increase from pre to post-training and at follow-up (Ralph & Dittman,
2018).
Though evidence has shown that the Triple P professional training system was effective in improving practitioners’ self-efficacy, it was unknown if these effects can be upheld when the differences in training levels and practitioners’ characteristics are accounted for. Over the years, with the recognition that to reduce the prevalence of social, emotional and behavioral problems in children at a population level, a well-trained multidisciplinary workforce is required, Triple P has trained a large workforce that extend outside of mental health (Beidas et al.,
2009; Sanders et al.,
2018). This workforce includes professionals from different disciplines with different academic qualifications (psychologists, social workers, medical practitioners, nurses and other allied health professionals and early childhood educators, educators and family support workers) who work in various settings such as primary health care, mental health, primary health care, hospital settings, early childhood, schools and in the social care/ welfare sectors to implement evidence-based parenting interventions (EBPIs). This workforce is also diverse in term of prior experience, and personal and organizational allegiance to using evidence-based programs (Brookman-Frazee et al.,
2018; Hodge et al.,
2017). All of those variables might influence practitioners' self-efficacy throughout the training program. Indeed, studies on self-efficacy has shown that one’s self-perceived capacity is impacted by many learners’ characteristics. For example, the self-efficacy literature indicates that there are potential differences between genders when it comes to their reported self-efficacy with male are more likely to rate their self-efficacy higher yet females usually demonstrate a greater improvement as they are more likely to structure their environment for optimal learning outcomes (Pajares,
2002). Personal experience with similar tasks or similar training also helps with the development of performance strategies, which may alter perceived task demands or leaners’ coping ability (Gist & Mitchell,
1992).
It is also relevant to consider whether the training was conducted in English-speaking countries or in non-English-speaking countries. Triple P was originally developed in Australia and initial training was delivered in English-speaking countries. Gradually, as the demand for training increased, the program was also translated and delivered in other non-English speaking countries. When delivering the program in a country that speak languages other than English, Triple P takes an active approach to make sure that the program is appropriate to serve the culture and language of the target population. The training program is delivered by a trainer who speaks the local language, and the materials are translated where possible. A flexible training approach is used during training to encourage practitioners to adhere to the program’s core elements while also working collaboratively with parents, responding to the families’ needs within the context of cultural, social, and environmental constraints (Sanders & Mazzucchelli,
2017). Such flexibility provides practitioners opportunities to use culturally appropriate examples, customize homework, and structure their delivery in ways that fit local parents. With this “build-in” strategic flexibility, the program is able to maintain the core concepts and procedures while achieving a high level of cultural sensitivity at the lowest cost (Sanders & Mazzucchelli,
2017). Despite this integrated, innovative strategy, it is important to note that most training courses at the moment are still being delivered in English. The majority of non-English-speaking practitioners thus still face language barriers as well as differences in thinking and values. The differences might influence participants’ perceptions of the program’s appropriateness and, in turn, their ability to effectively utilize the strategies once they are trained.
The delivery mode is also another factor that need to be considered when it comes to the practitioners’ self-efficacy. Prior to the COVID-19 pandemic, most clinical and counselor training programs – Triple P included - have traditionally been hesitant to incorporate online learning into their curriculum (Benshoff & Gibbons,
2011). Such common hesitancy has arisen concerning whether online education is appropriate for clinical professions in which the development of basic counselor-client relationship skills is an integral part of the training (Murphy et al.,
2008), or whether the clinical techniques can be efficiently delivered online (Wantz et al.,
2003). The COVID-19 pandemic however had a dramatic impact on many organizations including training organizations that relied on in-person service delivery. Demand for training was still present, although the feasibility of in-person training decreased substantially as many countries went into lockdown and social distancing advice prevented in-person groups. Triple P International (TPI) (the licensed purveyor organization responsible for Triple P dissemination) transitioned immediately to offering training courses via videoconference technology. The use of videoconferencing for skills-based training required substantial effort from both trainers and practitioners to adapt to the online delivery system. Trainers had to learn how to join groups in breakout rooms to provide feedback, and practitioners needed to learn how to do role plays without being physically present. Given all the new technical requirements attached to videoconferencing and probable reduction of hand-on support of the trainer during role-plays, it was unknown if this new modality of training could achieve the same effect to improve practitioners’ self-efficacy as the well-established in-person training.
The Present Study
This paper aims to examine the change of practitioners’ self-efficacy over the course of Triple P professional training program and several moderators that might impact such training outcome. Our primary research questions were as follows:
1.
Does practitioners’ self-efficacy improve between pre-training, post training and at 6–8-week follow-up of attending a Triple P training program?
2.
Does practitioners’ self-efficacy improvement vary across genders, educational levels, training backgrounds, countries (English vs non-English) and modality of training (in-person vs videoconferencing)?
These research questions will be examined via the presentation of two studies. Study 1 examines training outcome data of practitioners who completed a level of Triple P training between 2012–2019. This study explored the effects of different practitioners’ individual variables on training outcomes such as professionals’ background and educational qualifications. Study 2 displays data from practitioners who completed various levels of Triple P training between January 2020 and December 2020. This study examined the differences in training outcomes between in-person (traditional model) courses and using videoconferencing technology such as Zoom. Within this study, we also sought to gain an insight into the logistical challenges that arise due to transitioning from in-person to videoconference based training.
Based on prior research, we expected a significant improvement in practitioner self-efficacy post training. We predicted that overall, there would be a similar pattern of improvement in training outcomes across country groups, practitioners’ training background, education levels, and gender. We anticipated there might be differences in training outcomes across countries, such that improvements would be larger among English-speaking countries compared to non-English-speaking countries, but there would be no differences found among practitioners in terms of their improvements across disciplines, education levels, and gender. We also expected that the pattern of improvement would be similar between in-person training and videoconference training.
Results
Data was analyzed using the R package WRS2 (Mair & Wilcox,
2019). Similar statistical procedures were applied to the two data sets. The effect of time (pre-training, post-training, and follow-up) was calculated with the WRS2
rmanova function, followed by post hoc
rmmpc, to calculate change across time. In addition, potential interactions between time and the moderators were calculated with the
bwtrim function of WRS2 package, followed by post hoc analyses with
sppbi functions to calculate differences in rates of improvement across groups. The Explanatory measure of Effect size was also calculated to estimate the magnitude of effect. Explanatory measure of effect size applies the same rules of thumb as for Cohen’s d of which 0.2, 0.5, and 0.8 correspond to small, medium, and large effects. Due to the very large sample size, we conservatively set the
p value at 0.0001.
Attrition and Missing Data
For both studies, 100% of participants attended at least one training module and the majority of them provided post assessment data (Study 1: 97.3%; Study 2: 95.4%). For the follow-up assessment, 86.6% (Study1) and 86.7% (Study 2) continue to provide their data. For both studies, the drop-out rate was under 13.4%. To avoid reporter bias, all practitioners were retained for analysis for both Study 1 and Study 2. Maximum likelihood estimation method was used to handle missing data.
The exploration of accreditation pointed out that most participants (86% for Study 1 and 90.5% for Study 2) went on and get accredited after training. Comparison between the groups that got accredited and those who did not get accreditation for Study 1 sample indicated statistical significant difference between two groups in terms of their overall self-efficacy F(1, 4130.96) = 3.6173, p < 0.001 but not for their consultation skills self-efficacy F(1,4240) = 2.437; p > 0.0001. The effect size of differences however is negligible at 0.04 [0.02–0.08]. Outcomes of Study 2 indicated no significant differences between the accredited and non-accredited group regarding their overall self-efficacy F(1520.74) = 6.838; p > 0.0001 and their consultation skills self-efficacy F(1493.38) = 2.189, p > 0.001.
Discussion
This study examining the change in practitioners’ self-efficacy attended an international professional training program designed for a multidisciplinary workforce to deliver evidence-based parenting support. Consistent with our hypothesis, participation in Triple P training was associated with improvements (both short and long term) in practitioners’ self-efficacy to deliver the Triple P program with parents. These changes are consistent with the theoretical basis of the Triple P training program, which strongly emphasizes the importance of strengthening practitioners’ self-regulatory skills, (Mazzucchelli & Ralph,
2019). These finding are also consistent with previous studies (Ralph & Dittman,
2018; Sanders et al.,
2003; Sethi et al.,
2014) where practitioners participating in the training program typically reported an improvement of their self-efficacy regardless of their disciplines. By becoming self-efficacious, practitioners can tailor the program to provide parents with suitable support and create a structural environment that encourages and activates parents’ self-regulatory capacity. Parents, in turn, learn to create a nurturing and responsive environment in their home that contributes to the promotion of self-regulation in children (Turner et al.,
2011).
When examining the effects of different practitioners’ and program factors on training outcomes, we found that there were significant differences in practitioners’ reports across genders, with male practitioners rating their self-efficacy higher than females at each time point, but female practitioners improved at a larger rate than their male counterparts. This finding is consistent with the self-efficacy literature suggesting differences across gender. Previous studies of self-efficacy across learning contexts have shown that females are more likely to apply self-management strategies in their learning, and thus display more outstanding learning outcomes than male counterparts. However, females tend to be more modest in their self-reports and rate themselves lower than males who tend to overrate their confidence in skills they may or may not possess (Pajares,
2002). The differences across groups in this current study were nevertheless small and indicated minimal clinical impact.
Among different practitioners’ factors, educational levels and their cultural-language training context seems to have the largest impact on training outcomes. To be more specific, practitioners with a post-graduate degree rated themselves higher at each time point but those with high school/bachelor’s degree showed the largest improvement. This is not altogether surprising as the more unfamiliar the training might have been to practitioners, the greater room for them to improve. In term of cultural-language background, we found that although both English-speaking and Non-English-speaking practitioner’s indicated similar level of overall self-efficacy post training; Non-English speaking practitioners demonstrated smaller improvement in their specific consultation skills self-efficacy over time.
This finding can be explained in several ways. First, though local trainers speaking local languages were employed when possible, most training programs at Triple P are delivered in English. Non- English speaking practitioners thus, may find difficult to comprehend the content, resulting in a lack of confidence. Second, different cultures might hold different views about parenting and intervention. As Turner et al. (
2011) specified, training effectiveness in promoting self-efficacy may vary depending on practitioner characteristics, such as practitioners’ cultural orientation, their beliefs, the complexity of the families they work with, their knowledge of the evidence-based intervention, and their belief that the program is effective. The Triple P program - initially developed in Australia –a developed and individualistic culture- may holds values and beliefs that may not fit the values and beliefs of practitioners from other linguistic and cultural backgrounds. Additionally, non-English-speaking practitioners may have limited access to evidence-based parenting resources, mostly written in English, which may affect their motivation and perception to engage deeply with the program (Weisz & Gray,
2008). This may have an impact on the training outcomes and practitioners’ ability to make significant improvements during and after training. This interpretation of the outcomes however should be taken with care given the small effect size found. Further studies are warranted to understand the impact of other practitioners’ cognitive factors on training outcomes, including their satisfaction with training, practitioners’ belief in the program’s values and their perception of whether the program is a good fit for their clients.
The results of our study showed that there were no significant differences between online and in-person training. This finding is particularly noteworthy given the use of online training in clinical professional training is still relatively new. This result can be attributed to a number of reasons. First, while online learning might offer less opportunities for active practicing than face-to-face learning, it might facilitate other learning strategies that ultimately will enhance self-efficacy. Previous studies have found that online courses’ structure and content indeed, promote self-paced learning (Chiong,
2009; Vrasidas & McIsaac,
2000). In Triple P, all training courses last between two and five days, and practitioners are not accredited until six weeks post training. A short training period and a long interval between training and accreditation may have given practitioners time to consolidate their skills and absorb course content at a pace that suits them. In addition to that, research has also found that online environments can actually encourage students’ intrinsic motivation through their increased sense of autonomy (Baru et al.,
2020; Wadsworth et al.,
2007), thus support the development of self-efficacy. As a result, participants taking online courses may be more committed to the learning process and may therefore put forth the additional effort required to succeed and might feel more confident about their abilities to work with clients in the future.
We must also note, however, that we only relied on self-reported data in our study. Previous studies suggested that individuals might overestimate their abilities when they do not have specific skill demonstrations upon which to assess their abilities (Davis et al.,
2006). Practitioners of online training who participated in videoconferencing might have overestimated their self-efficacy due to a lack of experience or feedback to validate their perceptions. An objective measure of competency would be helpful in future studies to provide a more comprehensive understanding of the training outcomes. Additionally, future studies should continue to investigate how moderators could affect training outcomes in online environments. Our study found that only practitioners’ gender and discipline affected training outcomes in the videoconference training modality, contrary to Study 1. However, the findings should be interpreted with caution and further validated, as differences in sample sizes between two studies may have influenced the outcomes.
Limitations and Implications
Our study used routinely collected pre-post data available as part of the on-going training approach used in the global dissemination of Triple P system. This is the first large-scale study that examines the change of practitioners’ self-efficacy over the course of Triple P professional training system under usual practice conditions. This study shows that an international professional training system can be delivered in diverse cultures and real-world contexts to develop practitioners’ confidence and efficacy in delivering evidence-based parenting support. However, there are limitations to this study that need to be addressed. First, the quasi-experimental design without controlled arm(s) precludes our ability to make causal inferences between training and practitioners’ outcomes. However, in real-world situations, randomized controlled trials with alternative arm(s) are not always possible. Even, when possible, its design restrictions do not always provide an accurate measure of program effectiveness in the usual context of practice.
In this study, we primarily interested in the improvement of practitioners’ self-efficacy, thus findings were based exclusively on practitioner report. The self- administered PCSC though was found to be reliable needs to be further assessed and evaluated for construct validity and predictive validity, ensuring that the scale fit and is valid for the purpose of capturing changes over time. It is important to note that changes in therapists’ self-efficacy do not necessarily concord with change in therapist’s actual competency (Beidas et al.,
2009; Herschell et al.,
2009). Future training studies would benefit from additional observational measures similar to those used by Sanders et al. (
2020). Videotaped recordings of actual sessions were coded using a reliable observational measure designed to assess both content and process fidelity. This involved assessing coverage of the required session content (activities) and the quality of delivery of the session (Sanders et al.,
2020).
Although the Triple P professional training system appears to be successful in promoting practitioners’ self-efficacy to begin implementing evidence-based programs, the continuous delivery of the program is influenced by other range of organizational factors beyond the quality of their initial training (Côté & Gagné,
2020; Sanders & Murphy‐Brennan,
2010; Seng et al.,
2006). Future longitudinal research that incorporates an analysis of organizational factors, as well as training factors, would provide valuable insight into the role of professional training with other implementation strategies as part of the implementation process. Other aspects of self-regulation should also be examined in future studies such as self-management skills (goal setting, self-monitoring, and self-evaluation), personal agency (attributing change to one’s own effort), self-sufficiency (becoming self-reliant) and problem-solving (applying principles and strategies to solve new/different consultation problems). As professional learning is a long term process, the kinds of reflective practices encompassed by a self-regulation approach may have other benefits such as continuous self-improvement in the use of evidence-based programs, openness to peer feedback through the PASS model of supervision (Peer Assisted Supervision and Support) (McPherson & Schroeter,
2018; Sanders,
2012), and implementation strategies designed to support agencies embedded within routine services (McWilliam et al.,
2016; Roppolo et al.,
2019).
While there is growing evidence of Triple P’s cultural robustness, it is essential to highlight that parents’ perception of the program’s value might not accurately reflect practitioners’ perception of the program and vice versa. Studies that assessed Triple P’s cultural acceptability showed that parents from diverse cultural backgrounds rate Triple P content and materials more favorably, than practitioners’ working with cultural diverse parents. Parents of diverse cultural backgrounds also identified fewer barriers to use the program than did practitioners (Morawska et al.,
2012). These findings, together with the significant difference between English and non-English-speaking practitioners’ self-efficacy improvement found in this study, suggested that further examination is required to understand the possible physical, perceptional, and contextual barriers that may hinder non-English-speaking practitioners’ self-efficacy and the type of support needed for non-English-speaking practitioners during and after training. It would be interesting to explore the link between practitioners’ program satisfaction and program outcomes (including both practitioners’ self-efficacy and the accreditation rate) while controlling for other practitioner characteristics. Such study will provide insights into the independent impact of each variable and how they might interact within the same context to impact training outcomes.
Another important training consideration is accessibility. The current training model was based on in-person training being provided by one trainer to a maximum of 20 practitioners. A challenge arises, particularly in smaller organizations or regions new to Triple P, where a smaller number of staff require training. This can result in delays or additional costs for practitioner travel to attend training at a central location. The finding that videoconference training achieved similar outcomes to in-person training creates the possibility of continuing with this delivery modality, which will increase access to training for many practitioners, particularly those in regional and remote areas. With the COVID-19 pandemic making in-person training very difficult, videoconference training became essential. However, videoconferencing is not a panacea and some agencies initially struggled to ensure their IT systems could accommodate Zoom technology. Practitioners themselves had to become used to interacting with peers and trainers remotely and confident in using the technology. All practitioners needed suitable cameras, microphones and speakers and had to learn a new etiquette relating to equipment use (e.g., muting unless speaking, always keeping the video on). Many practitioners after months of videoconferences and telehealth delivery to clients reported “zoom” fatigue. Notwithstanding these challenges, this study showed the majority of practitioners rated their videoconference-based training very favorably. Overall, these findings are encouraging and highlight the feasibility of delivering at scale a professional training course on evidence-based parenting support in a global context.
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