Min Lin
Wayne G. Lutters
ABSTRACT
People frequently write messages to themselves. These informal, hurried personal jottings serve as temporary storage for notable information as well as reminders for future action. Many mobile technologies have been designed specifically to support this ubiquitous behavior; however, adoption has been universally problematic. Despite its clear utility, the process of taking micronotes stubbornly resists computing support. This field study examines the lifecycles of the canonical micronote forms (immediate use, temporary storage, and prospective memory aid), pinpointing the behaviors that are mismatched with current mobile support. Implications for improving the design of these systems are presented, culminating in a vision for integrated paper-digital micronote systems. This shifts the development focus away from trying to support the entire micronote lifecycle, emphasizing instead the different behaviors best supported by the different technologies.
- Anderson, J.R. Cognitive Psychology and Its Implications (3rd edition). W.H. Freeman & Company, New York, NY, USA, 1990.Google Scholar
- Arai, T., Aust, D., Hudson, S.E. PaperLink: A Tech-nique for Hyperlinking from Real Paper to Electronic Content. CHI2003, ACM Press (1997), 327--334. Google ScholarDigital Library
- Campbell, C. & Maglio, P. Supporting Notable Information in Office Work. Ext. Abstracts CHI2003, ACM Press (2003), 902--903. Google ScholarDigital Library
- Ellis, J. A. Memory for future intentions: investigating pulses and steps. In M. M. Gruneberg, P. E. Morris & R. N. Sykes (Eds), Practical Aspects of Memory: Current Research and Issues. Chichester, NY, USA, : John Wiley, 1998, 371--376.Google Scholar
- Herrmann, D., Brubaker, B., Yoder, C., Sheets, V., & Tito, A. Devices that Remind. In Durso, F.T., Nickerson, R.S., Schvaneveldt, R.W., Dumais, S.T., Lindsay, D.S., & Chi, M.T.H. Handbook of Applied Cognition, John Wiley & Sons, New York, NY, USA, 1999, 377--407.Google Scholar
- Intons-Peterson, M.J. External Memory Aids and Their Relation to Memory. In C. Izawa, Cognitive Psychology Applied, Erlbaum, Mahwah, NJ, USA, 1993, 142--166.Google Scholar
- Intons-Peterson, M.J. & Fournier J. External and Internal Memory Aids: When and How Often Do We Use Them? Journal of Experimental Psychology: General, (115), 1986, 267--280.Google Scholar
- Kahn, F. A Survey of Note-Taking Practices. Technical Note #HPL-93-107, Hewlett-Packard Company, 1993.Google Scholar
- Kasabach, C., Pacione, C., Stivoric, J., Gemperle, F., & Siewiorek, D. Digital Ink: A Familiar Idea with Tech-nological Might! CHI1998, ACM Press, 1993, 175--176. Google ScholarDigital Library
- Mackay, W.E. & Fayard, A. Designing Interactive Paper: Lessons from three Augmented Reality Projects. IWAR'98, AK Peters, Ltd., Natick, MA, USA, 1999. Google ScholarDigital Library
- Miller, G.A. The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information. Psychological Review, (63), 1956, 81--97.Google Scholar
- Neisser, Ulric. Memory Observed: Remembering in Natural Contexts. W. H. Freeman & Company, New York, NY, USA, 1982.Google Scholar
- Newcomb, E., Pashley, T., & Stasko, J. Mobile Computing in the Retail Arena. CHI2003, CHILetters 5(1), ACM Press, 337--344. Google ScholarDigital Library
- Phegley, L. Computerized Reminding Devices Versus the Paper Planner: How Effective Are They? Unpublished manuscript. Indiana State University Press, Terre Haute, IA, USA, 1997.Google Scholar
- Sellen, A.J. & Harper, H.R., The Myth of the Paperless Office. MIT Press, Cambridge, MA, USA, 2003. Google ScholarDigital Library
- http://www.cu.edu/ColemanInstitute/CLever_text.htmGoogle Scholar
Index Terms
- Understanding the micronote lifecycle: improving mobile support for informal note taking
Recommendations
Why use memo for all?: restructuring mobile applications to support informal note taking
CHI EA '05: CHI '05 Extended Abstracts on Human Factors in Computing SystemsInformal note taking is an essential activity in Personal Information Management (PIM). Most mobile devices support this via a suite of applications, employing both highly structured (e.g., calendar, task list, contacts) and loosely structured (e.g., ...
Staying the Course: System-Driven Lapse Management for Supporting Behavior Change
CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing SystemsThe negative effect of lapses during a behavior-change program has been shown to increase the risk of repeated lapses and, ultimately, program abandonment. In this paper, we examine the potential of system-driven lapse management -- supporting users ...
Investigating the Use of Voice and Ink for Mobile Micronote Capture
INTERACT '09: Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part IDespite the potential benefits of digital note taking tools, research has found that people continue to use paper for creating micronotes, informal personal notes such as reminders and to-dos. Design recommendations from formative studies suggest that "...
Comments