Veljko Pejovic
Mirco Musolesi
ABSTRACT
The mobile phone represents a unique platform for interactive applications that can harness the opportunity of an immediate contact with a user in order to increase the impact of the delivered information. However, this accessibility does not necessarily translate to reachability, as recipients might refuse an initiated contact or disfavor a message that comes in an inappropriate moment.
In this paper we seek to answer whether, and how, suitable moments for interruption can be identified and utilized in a mobile system. We gather and analyze a real-world smartphone data trace and show that users' broader context, including their activity, location, time of day, emotions and engagement, determine different aspects of interruptibility. We then design and implement InterruptMe, an interruption management library for Android smartphones. An extensive experiment shows that, compared to a context-unaware approach, interruptions elicited through our library result in increased user satisfaction and shorter response times.
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Index Terms
- InterruptMe: designing intelligent prompting mechanisms for pervasive applications
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