ABSTRACT
In this paper we describe a field trial designed to investigate the potential of remote, situated messaging within the home. Five households used our "HomeNote" device for approximately a month. The results show a diversity of types of communication which highlight the role of messaging both to a household and to a place. It also shows the ways in which these kinds of messages enable subtle ways of requesting action, expressing affection, and marking identity in a household -- communication types which have received little attention in the research literature. These in turn point to new concepts for technology which we describe.
- Cheverst, K., Clarke, K., Fitton, D., Rouncefield, M., Crab-tree, A., and Hemmings, T. SPAM on the menu: The practi-cal use of remote messaging in community care. In Proc. CUU '03, ACM Press (2003), 23--29. Google ScholarDigital Library
- Cheverst, K., Fitton, D. & Dix, A. Exploring the evolution of office door displays. In K. O'Hara, M. Perry, E. Churchill & D. Russell (Eds.), Public and Situated Displays. Kluwer, (2003), 141--169.Google Scholar
- Crabtree, A., Hemmings, T and Rodden, T. The social con-struction of displays. In K. O'Hara, M. Perry, E. Churchill & D. Russell (Eds.), Public and Situated Displays. Kluwer (2003), 170--190.Google Scholar
- Hamill, L. Time as a rare commodity in home life. In R. Harper (Ed), Inside the Smart Home. Springer (2003), 63--78.Google Scholar
- Harper, R. Towards a new Communications Genre. IEEE Computer, On-Line Magazine, (2005), 99--101. Google ScholarDigital Library
- Harper, R., Evergeti, V., Hamill, L. and Shatwell, B., The social organization of communication in the home of the 21st Century. Journal of Cognition, Technology and Work, 5 (2003), 5--22.Google Scholar
- Harper, R and Shatwell, B. Paper-mail in the home of the 21st Century: An analysis of the future of paper-mail and implications for the design of electronic alternatives. Journal of Interactive Marketing, 3, 4, (2002) 311--323.Google Scholar
- Hindus, D., Mainwaring, S., Leduc, N., Hagstrom, A., and Bayley, O. Casablanca: Designing social communication de-vices for the home. In Proc. CHI '01, ACM Press (2001), 325--332. Google ScholarDigital Library
- Hutchinson, H., Mackay, W., Westerlund, B., Bederson, B., Druin, A., Plaisant, C., Beaudouin-Lafon, M., Conversy, S. Evans, H., Hansen, H., Roussel, N. and Eiderback, B. Technology probes: inspiring design for and with families. In Proc. CHI '03, ACM Press (2003), 17--24. Google ScholarDigital Library
- Itoh, Y., Miyajima, A., and Watanabe, T. TSUNAGARI communication: Fostering a feeling of connection between family members. In Proc. CHI '02, ACM Press (2002), 810--811. Google ScholarDigital Library
- Kim, S., Chung, A., Ok, J., Myung, I., Kang, H., Woo, J. and Kim, M. Communication enhancer: Appliances for better communication in a family. Pers. Ubiquitous Computing, 8 (2004), 221--226. Google ScholarDigital Library
- Markopoulos, P., Romero, N., van Baren, J., Ijsselsteijn, W., de Ruyter, B. and Farshchian, B. Keeping in touch with the family: Home and away with the ASTRA awareness system. In Proc. CHI '04, ACM Press (2004), 1351--1354. Google ScholarDigital Library
- Mynatt, E., Rowan, J., Jacobs, A., and Craighill, S. Digital family portraits: Supporting peace of mind for extended fam-ily members. In Proc. CHI '01, ACM Press, (2001), 333--340. Google ScholarDigital Library
- O'Hara, K., Harper, R., Unger, A., Wilkes, J., Sharpe, B. and Jansen, M. TxtBoard: From text-to-person to text-to-home. Ext. Abstracts CHI '05, ACM Press (2005), 1705--1708 Google ScholarDigital Library
- O'Hara, K, Perry, M., Churchill, E., and Russell, D. (Eds.) Public and Situated Displays: Social and Interactional As-pects of Shared Display Technologies. Kluwer, (2003). Google ScholarDigital Library
- O'Hara, K., Perry, M., & Lewis, S. Situated web signs and the ordering of social action. In O'Hara, K, M. Perry, E. Churchill and D. Russell (Eds.) Public and Situated Dis-plays: Social and Interactional Aspects of Shared Display Technologies. Kluwer, (2003), 105--140.Google Scholar
- Swan, L., and Taylor, A. S. Notes on fridge doors. In Proc. CHI '05, ACM Press (2005), 1813--1816. Google ScholarDigital Library
- Sellen, A. J. and Harper, R. The Myth of the Paperless Of-fice. MIT Press, Cambridge, MA, (2002). Google ScholarDigital Library
- Taylor, A. S., and Swan, L., Artful Systems in the Home, In Proc. CHI 2005, ACM Press (2005), 641--650. Google ScholarDigital Library
- Tollmar, K., and Persson, J. Understanding remote presence. In Proc. Of NordiCHI, (2002), 41--49. Google ScholarDigital Library
- Trumler, W., Bagci, F., Petzold, J. and Ungerer, T. Smart doorplate. Pers Ubiquitous Computing, 7 (2003), 221--226. Google ScholarDigital Library
- Van der Hoog, W., Keller, I. and Stappers, P. Gustbowl: Technology supporting affective communication through routine, ritual interactions. Ext. Abstracts. CHI '04, ACM Press, (2004) 775--77. Google ScholarDigital Library
Index Terms
- HomeNote: supporting situated messaging in the home
Recommendations
Sabbath day home automation: "it's like mixing technology and religion"
CHI '07: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsWe present a qualitative study of 20 American Orthodox Jewish families' use of home automation for religious purposes. These lead users offer insight into real-life, long-term experience with home automation technologies. We discuss how automation was ...
Design from the everyday: continuously evolving, embedded exploratory prototypes
DIS '10: Proceedings of the 8th ACM Conference on Designing Interactive SystemsOne of the major challenges in the design of social technologies is the evaluation of their qualities of use and how they are appropriated over time. While the field of HCI abounds in short-term exploratory design and studies of use, relatively little ...
Communicating with a large customer base via mobile messaging
COMSWARE '11: Proceedings of the 5th International Conference on Communication System Software and MiddlewareThe widespread use of mobile phones has opened up new ways of communicating with large numbers of people. Companies can use personalized SMS messages as a fast and cost-efficient means of providing customers with information and receiving immediate ...
Comments