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23-06-2016

The development and acceptability of symptom management quality improvement reports based on patient-reported data: an overview of methods used in PROSSES

Auteurs: Alyssa Troeschel, Tenbroeck Smith, Kathleen Castro, Katherine Treiman, Joseph Lipscomb, Ryan M. McCabe, Steven Clauser, Eliot L. Friedman, Patricia D. Hegedus, Kenneth Portier

Gepubliceerd in: Quality of Life Research | Uitgave 11/2016

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Abstract

Purpose

Patient experiences with symptom care need to be assessed and documented to ensure successful management of cancer-related symptoms. This paper details one method for creating symptom management quality improvement (SMQI) reports, including case-mix adjustment of patient-reported measures. Qualitative data regarding the acceptability of these reports at participating cancer centers (CCs) are also provided.

Methods

Data were collected from 2226 patients treated at 16 CCs via mailed/Web questionnaires. Twelve items assessing patient perceptions of symptom management—pain, fatigue, emotional distress—served as key quality indicators. Medico-demographic variables suitable for case-mix adjustment were selected using an index score combining predictive power and heterogeneity across CCs. SMQI reports were designed with staff feedback and produced for each CC, providing crude and adjusted CC-specific rates, along with study-wide rates for comparison purposes.

Results

Cancer type and participant educational level were selected for case-mix adjustment based upon high index scores. The Kendall rank correlation coefficient showed that case-mix adjustments changed the ranking of CCs on the key quality indicators (% Δ rank range: 5–22 %). The key quality indicators varied across CCs (all p < 0.02). SMQI reports were well received by CC staff, who described plans to share them with key personnel (e.g., cancer committee, navigator).

Conclusions

This paper provides one method for creating hospital-level SMQI reports, including case-mix adjustment. Variation between CCs on key quality indicators, even after adjustment, suggested room for improvement. SMQI reports based on patient-reported data can inform and motivate efforts to improve care through professional/patient education and applying standards of care.
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Metagegevens
Titel
The development and acceptability of symptom management quality improvement reports based on patient-reported data: an overview of methods used in PROSSES
Auteurs
Alyssa Troeschel
Tenbroeck Smith
Kathleen Castro
Katherine Treiman
Joseph Lipscomb
Ryan M. McCabe
Steven Clauser
Eliot L. Friedman
Patricia D. Hegedus
Kenneth Portier
Publicatiedatum
23-06-2016
Uitgeverij
Springer International Publishing
Gepubliceerd in
Quality of Life Research / Uitgave 11/2016
Print ISSN: 0962-9343
Elektronisch ISSN: 1573-2649
DOI
https://doi.org/10.1007/s11136-016-1305-7

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