Although social work is a very rewarding profession, from which practitioners often attain very high rates of personal accomplishment (McFadden,
2015), it is also a very challenging profession which can lead to social workers experiencing concerningly high rates of stress and burnout (Evans et al.,
2006; Ravalier et al.,
2021). In a large-scale study, Ravalier et al. (
2021) (
n = 3,421) found that social workers in the United Kingdom (UK) experienced much higher rates of stress than a general English population (Warttig et al.,
2013), with 60% of their sample highlighting that they planned to leave their current position. In another large-scale study, McFadden (
2015) (
n = 1,359) found, that in comparison to other health and social care workers, social workers in the UK experienced very high rates of emotional exhaustion and depersonalisation. Evans et al. (
2006) (
n = 237) found that mental health social workers in England and Wales experience higher rates of emotional exhaustion than consultant psychiatrists, and rates of emotional exhaustion that are three times higher other mental health practitioners. Practitioner stress and burnout can impact the social work profession negatively, at both a micro, and macro level. On a micro level, it can directly impact on service user care by reducing the social worker’s capacity for attentiveness, empathy, optimism, collaboration, and capacity to connect emotionally with, or risk assess what the service user’s needs might be (Salyers et al.,
2017; Savaya et al.,
2016). On a macro level, social worker stress and burnout has been linked to poor job performance, reduced organisational commitment (Savaya et al.,
2021), productivity, increased training costs and disruption of services, increased employee sick days, and turnover (Ravalier et al.,
2021). Turley et al. (
2021) highlight that the average length of a social work career in the United Kingdom is less than 8 years, which is significantly shorter than that of nurses (16 years) and medical doctors (25 years).
The evidence that Mindfulness-based programmes (MBP) could help social workers to adapt to and recover from feelings of stress and burnout is growing (Craigie et al.,
2016; Kinman et al.,
2020; Lynn & Mensinga,
2015; Miller et al.,
2020). In a randomised controlled trial (RCT) of the Mindfulness-based Social Work and Self-Care programme (MBSWSC), Maddock et al. (
2023) (
n = 62) found that MBSWSC participation led to social workers experiencing large significant reductions in stress and emotional exhaustion versus a mindfulness and self-compassion control group (MSC). MBSWSC group participants also experienced reduced depersonalisation, but there was no significant difference in this outcome versus MSC (Maddock et al.
2023). In a follow-up study aiming to replicate these findings among a broader range of professionals, including social work managers, Maddock et al. (
2024) (
n = 60) found that MBSWSC participants experienced large significant reductions in stress, emotional exhaustion, and a moderate significant reduction in depersonalisation versus MSC.
It is currently unclear how MBSWSC improved these outcomes, and over the last two decades, the scientific mindfulness literature has consistently highlighted the need to verify the most important mechanisms of MBPs, which influence changes in mental health and well-being outcomes, such as stress and burnout (Gu et al.,
2015; Maddock & Blair,
2023; Van der Velden et al.,
2015). The identification of the key mechanisms of action of MBPs would enhance our understanding of how they work for specific groups, such as social workers (Kazdin,
2009). It could also support the development of other effective programmes of support, through the enhancement of the most potent mechanisms of action e.g., if self-compassion was found to be a key mechanism, self-compassion activities could be utilised to improve stress and burnout in social work (Miller et al.,
2020; Svendsen et al.,
2017). The empirical evaluation of theories, which help to explain the onset, maintenance, and recurrence of stress and burnout in social workers, and how the deleterious effects of these outcomes can be ameliorated through MBP participation, could be an important step in more clearly identifying how MBPs lead to beneficial effects for social workers (Brown,
2015; Carlson,
2015; Kinman et al.,
2020; Miller et al.,
2020). There is only one theory within social work which focusses on how MBPs might improve stress and burnout in social workers, the clinically modified Buddhist psychological model for social work practice and self-care (CBPM) (Maddock,
2023). The CBPM is presented in full elsewhere (Maddock,
2023). In short, it focusses on the effects of six mindfulness mechanisms of action (CBPM domains): mindfulness, self-compassion, attention regulation, acceptance, non-aversion, and non-attachment, and how they can function both individually, and collectively, to reduce repeated negative thinking patterns (worry and rumination) which often present as cognitive avoidant coping strategies. The development of each CBPM domain leads to increased tendencies in social workers to approach the sources of their stress (e.g., through the fuller engagement with, and processing of difficult emotions which can result from social work practice), which leads to reduced feelings of stress and burnout (emotional exhaustion, depersonalisation, and increased personal accomplishment), both directly, and indirectly through reduced worry and rumination (Maddock,
2023).
Discussion
One of the main aims of this paper was to provide a greater understanding of how MBPs alleviate stress and burnout in social workers, using pre and post RCT data from a sample of social work professionals who had completed a MBP, using the CBPM as a guiding theoretical framework (Maddock,
2023). This paper provides promising preliminary evidence that the mediated effects, and direct and mediated effects CBPM models of stress, depersonalisation and personal accomplishment are good explanatory frameworks of how engaging in a MBP might improve these outcomes for social workers. This paper also provides initial evidence that the direct and mediated effects CBPM model is a good explanatory framework of how changes in emotional exhaustion may occur for social workers due to MBP participation.
The other key aim of this paper is to investigate if changes in each CBPM domain (mindfulness, attention regulation, acceptance, self-compassion, non-attachment, and non-aversion) and mediating variable (worry and rumination) both directly and indirectly predicted the stress and burnout levels of the social workers who completed the MBPs in Maddock et al. (
2023) and Maddock et al. (
2024). Several of the significant direct and indirect effects found in the analysis of the change scores from Maddock et al. (
2023) and Maddock et al. (
2024) were also found within the baseline data, meaning that we cannot attribute these significant effects to MBP participation. Several other significant direct and indirect effects were found to exist in the change score data, which were not found in the baseline data, meaning that we can attribute these effects to MBP participation. These significant findings are in line with the results of several systematic reviews (Alsubaie et al.,
2017; Maddock & Blair,
2023; Van der Velden et al.,
2015), which have highlighted the potentially complex direct and mediated change processes in outcomes such as stress, emotional exhaustion, depersonalisation, and personal accomplishment following MBP participation. The results from this paper highlighted how different outcomes (e.g., emotional exhaustion) were significantly predicted directly by changes in individual CBPM domains (e.g., attention regulation), that individual outcomes were also directly predicted by multiple CBPM domains (e.g., changes in non-aversion, and mindfulness, and self-compassion scores directly predicted changes in depersonalisation scores), and that a number of CBPM domains predicted changes in a number of different outcomes (e.g., changes in mindfulness and non-aversion predicted changes in both emotional exhaustion and depersonalisation). It is also clear that this complexity applies to the results of the conditional indirect effect analyses, where improvements in individual CBPM domains (e.g., self-compassion) were found to have a significant indirect effect through reduced rumination on individual outcomes (e.g., stress), and changes in a number of CBPM domains (e.g., attention regulation, self-compassion) were found to significantly predict changes in a number of CBPM domains when mediated by either change in worry and/or rumination (e.g., depersonalisation and personal accomplishment). These findings support Kazdin (
2009) who highlighted how multiple outcomes, such as stress, emotional exhaustion, depersonalisation, and personal accomplishment can be improved through multiple pathways i.e., that by improving self-compassion, stress might improve both directly and indirectly through reduced rumination.
The results from this study indicate that MBP participation appears to reduce the emotional exhaustion of social workers through improvements in mindfulness, attention regulation, and non-aversion. The finding that attention regulation had a conditional direct effect on emotional exhaustion is supported by Crowder and Sears (
2017), who in a small-scale mixed methods exploratory study examining the effects of MBP participation on social workers, highlighted the potential for improved attention regulation skills to be an important protective factor against burnout in social work. In an RCT study, Hülsheger et al. (
2013) found that increased mindfulness post MBP participation predicted reduced emotional exhaustion in Dutch public sector employees, supporting the results from this study. The findings that non-aversion (which in Western mental health literature most closely resembles experiential avoidance) significantly directly predicted emotional exhaustion is in line with Iglesias et al. (
2010) who found that experiential avoidance was negatively associated with the emotional exhaustion of critical care nurses.
Depersonalisation in social workers appears to reduce through both direct and mediated pathways post MBP participation. Supporting this paper’s findings, Maddock and McCusker (
2022) found that changes in mindfulness was a significant predictor of change in depersonalisation in social work students who completed an MBSWSC programme. The findings that non-aversion significantly directly predicted depersonalisation is also in line with Maddock and McCusker (
2022), and with Iglesias et al. (
2010) who both found that experiential avoidance was negatively associated with the depersonalisation of critical care nurses. The finding that changes in self-compassion post MBP participation had a conditional direct effect on the levels of depersonalisation experienced by the social workers in this study is also supported by Maddock and McCusker (
2022). The findings relating to the potential roles that mindfulness, self-compassion, and non-aversion may play in reducing depersonalisation not only has important implications for our understanding of how social worker burnout may be reduced through MBP participation, but they could also help us to understand how MBP participation may improve social work practice. Depersonalisation, often conceptualised as a loss of empathy, can lead to social workers developing negative attitudes towards their service users, which can lead to increased cynicism and insensitivity being shown to the recipients of their service (Frieiro Padin et al.,
2021). The results from this study indicate that MBP participation improves social worker’s competencies in being mindful, self-compassionate, and their ability to observe their thinking processes non-judgementally and without defence. It appears that if social workers were to engage in an MBP, the development of these three CBPM domains would allow them to develop increased feelings of empathy for their service users, which is a core therapeutic process in social work (Rogers,
1967; Tanner,
2020), and a key ingredient of effective social work practice (Gerdes & Segal,
2011).
The finding that changes in four (self-compassion, attention regulation, acceptance, and non-aversion) out of the six CBPM domains post MBP participation had conditional indirect effects on the personal accomplishment of the social workers when mediated by rumination, and three (self-compassion, mindfulness, and attention regulation) out of the six CBPM domains post MBP participation had conditional indirect effects on the depersonalisation of the social workers when mediated by either rumination or worry is in line with the CBPM (Maddock,
2023). These results provide further empirical support that the CBPM could be a useful explanatory framework for how experiences of depersonalisation and feelings of personal accomplishment may change due to MBP participation (Maddock,
2023). The important role that reducing rumination may have played in reducing the stress, depersonalisation and personal accomplishment of the social workers in this study, is in line with systematic reviews conducted by Gu et al. (
2015) and Alsubaie et al. (
2017) with clinical and non-clinical populations respectively, which highlighted the key role that reduced rumination post MBP participation appears to play in reducing the risk of onset, maintenance and recurrence of stress and burnout.
This paper provides some initial preliminary evidence, and greater theoretical clarity on how MBPs might support improvements in stress and burnout in social workers. This theoretical clarity is particularly important, as there is an increasing awareness about the need reduce social worker stress, burnout and subsequent attrition within the profession (Kinman et al.,
2020; Romero-Martín et al.,
2024; Turley et al.,
2021), and the potentially important role that MBPs could play in social work education and practice to meet this need (Beer et al.,
2020; Beer et al.,
2021; Maddock,
2023). This literature highlights that MBPs could help to reduce stress and burnout, by supporting social workers to develop self-care competencies (Beer et al.,
2020,
2021; Maddock,
2023; Romero-Martín et al.,
2024) which are increasingly becoming recognised by social work regulatory bodies and international social work associations as key standards of proficiency that help to ensure safe and effective social work practice (NASW,
2021; NISCC,
2015; SWRB,
2019). It has been argued that the significant time commitments that accompany participation in MBSR and MBCT may not be suitable for health and social care professionals (Craigie et al.,
2016). There has been calls in this literature for tailored MBPS, which are refined and adapted to meet different professional occupational needs (Calcagni et al.,
2021). Social work focussed MBPs, which are refined and adapted to meet the needs of already busy and stressed social workers are needed (Beer et al.,
2020; Maddock,
2023). The identification of each significant conditional direct and indirect effect of changes in each CBPM domain and mediating variable on the stress and burnout of social workers post MBP programme in this study, helps to highlight which mechanisms of action could be focussed on, or intensified when MBPs for social workers are developed or modified.
The development of each CBPM domain, through MBP participation, would likely support improved social work practice through the enhancement of a number of social work skills and competencies, including: (1) increased resilience and self-awareness, through reduced fear of the negative thoughts and emotions that are commonly avoided in social work e.g., shame (Gibson,
2016). The development of each CBPM domain would support an increased capacity to approach and recognise when difficult thoughts and emotions are triggered in practice, and how to process these adaptively, using mindfulness-based skills and practices e.g., acceptance and self-compassion (Maddock,
2023); (2) increased empathy and compassion, which would allow social workers to more clearly understand what the service user’s needs and wishes are, facilitating improved assessment and relationship-based practice (Gibson,
2016; Klinger et al.,
2012); (3) improved anti-oppressive practice through increased skills in reflection (Schon,
1983), and reflexivity (McCusker,
2022). The development of each CBPM domain would support social workers to develop a clearer understanding of how negative thoughts and emotions arise e.g., shame, and corrosive impact they can have on their own lives, if they are not regulated. This would likely support the still incomplete, but more accurate assessment of the impact of the service user’s cultural and structural environment on their lived experience (Thompson,
2012). For example, if a service user in recovery from a substance use problem is experiencing feelings of shame due to stigma and/or social exclusion, through enhanced capacities in reflection and reflexivity, the social worker may be in a better position to recognise that there is an increased risk of the service user re-initiating substance use, particularly if they are not given the opportunity to emotionally ventilate (Elison et al.,
2006).
Limitations and Future Research
The results are preliminary and should be interpreted with caution due to several limitations. The external validity of this study’s findings is limited by self-selection bias, as the social workers in this study wanted to take part in this study, and were randomly allocated to and completed one of the MBPs. This makes it difficult to establish how representative the participants in this study are of wider populations of social workers. The use of a single purposive and convenience sample also means that these findings cannot be generalised to a larger population of social workers (Unrau & Grinnell,
2011). The nature of SEM means that the well-fitting CBPM models for each outcome may be one of many possible models that also fit the data. The patterns of relationships in the data appear to be consistent with the theoretical relationships set out in the CBPM, but do not definitively prove that the relationships exist (Schumacker & Lomax,
2016). Both the MBSWSC programme and the MSC control group occurred within supportive group environments with trained facilitators. The impact of these environments, in which participants could share and learn from each other, and have a positive social experience is a potential confounding variable that may have impacted both MBSWSC’s and MSC’s effects. The use of one data collection point, which the change scores function as, means that causality cannot be asserted (Kazdin,
2007; Mathieu & Taylor,
2006). This study is only powered to control for type II error for large moderated mediation effects. This study was underpowered to detect for small to medium moderated mediation effects (Fritz & MacKinnon,
2007). The number of pathways tested likely reduced the study’s power further, increasing the potential risk of type II error, and of potentially statistically significant pathways not being detected. The results from this study indicate that future research that aims to investigate potential mindfulness mechanisms of action, particularly those within social work research, might benefit from using the CBPM as a guiding theoretical framework. The CBPM would benefit from having its validity and reliability established over time, across other groups of social workers, and in different cultural contexts.
In conclusion, this study provides some promising initial preliminary evidence for the CBPM as being a useful explanatory framework of how social worker stress and burnout might be improved through MBP participation. The study’s results also suggest that if social workers engage in MBPs which positively change each CBPM domain and mediating variable, they are likely to experience reduced stress and burnout.
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