Acta Univ. Agric. Silvic. Mendelianae Brun. 2019, 67(2), 583-595 | DOI: 10.11118/actaun201967020583

Linguistic Differences Between Successful and Non-Successful CEOs During the Financial Crisis

Josef Scheuerlein1, Helena Chládková2
1 Department of Economics, Faculty of Business and Economics, Mendel University in Brno, Zemědělská 1, 613 00 Brno, Czech Republic
2 Department of Management, Faculty of Business and Economics, Mendel University in Brno, Zemědělská 1, 613 00 Brno, Czech Republic

The present study represents an important attempt to explore some of the rhetorical aspects of effective leadership. The main purpose is to investigate possible linguistic differences between 104 effective and non-effective CEOs during the Financial Crisis (years 2008 and 2009) - using language and company performance as predictor variables. The word usage of the top and bottom 25 % of CEOs from the S and P500 within their corresponding letters to shareholders were analysed via the LIWC2015 quantitative content analysis software. The main focus is on the following linguistic markers: use of a) present achievement -, b) present power -, c) present risk -, d) emotionality -, e) present positive work - and f) visionary words. The results revealed that successful and non-successful CEOs use language equally, indicating that both also have the same leadership attributes. Our findings highlight the important role which communication plays in the leadership process, as well as, leadership effectiveness.

Keywords: linguistic differences, financial crisis, CEO effectiveness, LIWC2015

Received: May 28, 2018; Accepted: February 6, 2019; Published: April 29, 2019  Show citation

ACS AIP APA ASA Harvard Chicago IEEE ISO690 MLA NLM Turabian Vancouver
Scheuerlein, J., & Chládková, H. (2019). Linguistic Differences Between Successful and Non-Successful CEOs During the Financial Crisis. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis67(2), 583-595. doi: 10.11118/actaun201967020583
Download citation

References

  1. ANNUALREPORTS.COM. 2017. AnnualReports.com. [Online]. Available at: http://www.annualreports.com. [Accessed: 2017, April 15].
  2. AVOLIO, B. J. and BASS, B. M. 1995. Individual consideration viewed at multiple levels of analysis: A multi-level framework for examining the diffusion of transformational leadership. The Leadership Quarterly, 6(2): 199-218. DOI: 10.1016/1048-9843(95)90035-7 Go to original source...
  3. AWAMLEH, R. and GARDNER, W. L. 1999. Perceptions of leader charisma and effectiveness: The effects of vision content, delivery, and organizational performance. The Leadership Quarterly, 10(3): 345-373. DOI: 10.1016/S1048-9843(99)00022-3 Go to original source...
  4. BARRICK, M. R., DAY, D. V., LORD, R. G. and ALEXANDER, R. A. 1991. Assessing the utility of executive leadership. The Leadership Quarterly, 2(1): 9-22. DOI: 10.1016/1048-9843(91)90004-L Go to original source...
  5. BASS, B. M. 1990. Bass & Stogdill's Handbook of Leadership: Theory, Research & Managerial Applications. 3rd Sub Edition. New York : London: Free Press.
  6. BASS, B. M. and BASS, R. 2009. The Bass Handbook of Leadership: Theory, Research, and Managerial Applications. Simon and Schuster.
  7. BERTRAND, M. and SCHOAR, A. 2002. Managing With Style: The Effect of Managers on Firm Policies. SSRN Scholarly Paper No. ID 376880. Rochester, NY: Social Science Research Network. Go to original source...
  8. BLIGH, M. C. and HESS, G. D. 2007. The power of leading subtly: Alan Greenspan, rhetorical leadership, and monetary policy. The Leadership Quarterly, 18(2): 87-104. DOI: 10.1016/j.leaqua.2007.01.001 Go to original source...
  9. BLOOMBERG. 2017. Bloomberg - European Edition. [Online]. Available at: https://www.bloomberg.com/europe.
  10. FINANZEN.NET. 2017. Finanzen.net: Börse und Finanzen. [Online]. Available at: https://www.finanzen.net/.
  11. BONO, J. E. and ILIES, R. 2006. Charisma, positive emotions and mood contagion. The Leadership Quarterly, 17(4): 317-334. DOI: 10.1016/j.leaqua.2006.04.008 Go to original source...
  12. BREWIN, C. R., ANDREWS, B. and VALENTINE, J. D. 2000. Meta-analysis of risk factors for posttraumatic stress disorder in trauma-exposed adults. Journal of Consulting and Clinical Psychology, 68(5): 748-766. DOI: 10.1037/0022-006X.68.5.748 Go to original source...
  13. BRIEF, A. P., BURKE, M. J., GEORGE, J. M., ROBINSON, B. S. and WEBSTER, J. 1988. Should negative affectivity remain an unmeasured variable in the study of job stress? Journal of Applied Psychology, 73(2): 193-198. DOI: 10.1037/0021-9010.73.2.193 Go to original source...
  14. CASPI, A., SUGDEN, K., MOFFITT, T. E. et al. 2003. Influence of Life Stress on Depression: Moderation by a Polymorphism in the 5-HTT Gene. Science, 301(5631): 386-389. DOI: 10.1126/science.1083968 Go to original source...
  15. CASSELL, J., HUFFAKER, D., TVERSKY, D. and FERRIMAN, K. 2006. The language of online leadership: Gender and youth engagement on the Internet. Developmental Psychology, 42(3): 436-449. DOI: 10.1037/0012-1649.42.3.436 Go to original source...
  16. CHATTERJEE, A. and HAMBRICK, D. C. 2007. It's All about Me: Narcissistic Chief Executive Officers and Their Effects on Company Strategy and Performance. Administrative Science Quarterly, 52(3): 351-386. DOI: 10.2189/asqu.52.3.351 Go to original source...
  17. CLATWORTHY, M. and JONES, M. J. 2003. Financial reporting of good news and bad news: evidence from accounting narratives. Accounting and Business Research, 33(3): 171-185. DOI: 10.1080/00014788.2003.9729645 Go to original source...
  18. COHN, M. A., MEHL, M. R. and PENNEBAKER, J. W. 2004. Linguistic Markers of Psychological Change Surrounding September 11, 2001. Psychological Science, 15(10): 687-693. DOI: 10.1111/j.0956-7976.2004.00741.x Go to original source...
  19. COLLIGAN, T. W. and HIGGINS, E. M. 2005. Workplace Stress: Etiology and Consequences. Journal of Workplace Behavioral Health, 21(2): 89-97. DOI: 10.1300/J490v21n02_07 Go to original source...
  20. CONGER, J. A. 1991. Inspiring others: the language of leadership. The Executive, 5(1): 31-45. Go to original source...
  21. CONGER, J. A. and KANUNGO, R. N. 1988. Charismatic leadership: The elusive factor in organizational effectiveness. The Jossey-Bass Management Series, Vol. 22. San Francisco, CA, US: Jossey-Bass.
  22. CONGER, J. A. and KANUNGO, R. N. 1998. Charismatic Leadership in Organizations. SAGE Publications. Go to original source...
  23. DAVIS, A. K., PIGER, J. M. and SEDOR, L. M. 2012. Beyond the Numbers: Measuring the Information Content of Earnings Press Release Language. Contemporary Accounting Research, 29(3): 845-868. DOI: 10.1111/j.1911-3846.2011.01130.x Go to original source...
  24. DAVIS, D. and DALEY, B. J. 2008. The learning organization and its dimensions as key factors in firms' performance. Human Resource Development International, 11(1): 51-66. DOI: 10.1080/13678860701782352 Go to original source...
  25. EIGNER, P. and UMLAUFT, T. S. 2015. The Great Depression(s) of 1929 - 1933 and 2007 - 2009? Parallels, Differences and Policy Lessons. SSRN Scholarly Paper No. ID 2612243. Rochester, NY: Social Science Research Network.
  26. EREZ, A. and ISEN, A. M. 2002. The influence of positive affect on the components of expectancy motivation. Journal of Applied Psychology, 87(6): 1055-1067. DOI: 10.1037/0021-9010.87.6.1055 Go to original source...
  27. GARDNER, W. L. and AVOLIO, B. J. 1998. The Charismatic Relationship: A Dramaturgical Perspective. Academy of Management Review, 23(1): 32-58. DOI: 10.5465/amr.1998.192958 Go to original source...
  28. GEPPERT, J. and LAWRENCE, J. E. 2008. Predicting Firm Reputation Through Content Analysis of Shareholders' Letter. Corporate Reputation Review, 11(4): 285-307. DOI: 10.1057/crr.2008.32 Go to original source...
  29. GOTTSCHALK, L. A., WINGET, C. N. and GLESER, G. C. 1979. Manual of Instructions for Using the Gottschalk-Gleser Content Analysis Scales: Anxiety, Hostility, Social Alienation - Personal Disorganization. University of California Press.
  30. GRAHAM, J. R., HARVEY, C. R. and PURI, M. 2013. Managerial attitudes and corporate actions. Journal of Financial Economics, 109(1): 103-121. DOI: 10.1016/j.jfineco.2013.01.010 Go to original source...
  31. HART, S. L. 1993. Roles Executives Play: CEOs, Behavioral Complexity, and Firm Performance. Human Relations, 46(5): 543-574. DOI: 10.1177/001872679304600501 Go to original source...
  32. HART, R. P. 2001. Redeveloping DICTION: Theoretical considerations. In: West, M. D. (Ed.). Theory, method, and practice in computer content analysis. New York: Springer, pp. 43-60.
  33. HOFFMAN, B. J., WOEHR, D. J., MALDAGEN-YOUNGJOHN, R. and LYONS, B. D. 2011. Great man or great myth? A quantitative review of the relationship between individual differences and leader effectiveness. Journal of Occupational and Organizational Psychology, 84(2): 347-381. DOI: 10.1348/096317909X485207 Go to original source...
  34. HOSKISSON, R. E., CHIRICO, F., ZYUNG, J. and GAMBETA, E. 2017. Managerial Risk Taking: A Multitheoretical Review and Future Research Agenda. Journal of Management, 43(1): 137-169. DOI: 10.1177/0149206316671583 Go to original source...
  35. HYLAND, K. 1998. Exploring Corporate Rhetoric: Metadiscourse in the CEO's Letter. The Journal of Business Communication (1973), 35(2): 224-244. DOI: 10.1177/002194369803500203 Go to original source...
  36. KAPLAN, S. N., KLEBANOV, M. M. and SORENSEN, M. 2012. Which CEO Characteristics and Abilities Matter? The Journal of Finance, 67(3): 973-1007. DOI: 10.1111/j.1540-6261.2012.01739.x Go to original source...
  37. KOHUT, G. F. and SEGARS, A. H. 1992. The President's Letter to Stockholders: An Examination of Corporate Communication Strategy. The Journal of Business Communication (1973), 29(1): 7-21. DOI: 10.1177/002194369202900101 Go to original source...
  38. KRIPPENDORFF, K. H. 2013. Content Analysis: an Introduction to Its Methodology. 3rd Edition. Thousand Oaks: SAGE Publications, Inc.
  39. MAES, M., SONG, C., LIN, A. et al. 1998. The effects of psychological stress on humans: increased production of pro-inflammatory cytokines and Th1-like response in stress-induced anxiety. Cytokine, 10(4): 313-318. DOI: 10.1006/cyto.1997.0290 Go to original source...
  40. MÄKIKANGAS, A. and KINNUNEN, U. 2003. Psychosocial work stressors and well-being: self-esteem and optimism as moderators in a one-year longitudinal sample. Personality and Individual Differences, 35(3): 537-557. DOI: 10.1016/S0191-8869(02)00217-9 Go to original source...
  41. McCLELLAND, D. C. 1985. How motives, skills, and values determine what people do. American Psychologist, 40(7): 812-825. DOI: 10.1037/0003-066X.40.7.812 Go to original source...
  42. McCLELLAND, D. C. and BOYATZIS, R. E. 1982. Leadership motive pattern and long-term success in management. Journal of Applied Psychology, 67(6): 737-743. DOI: 10.1037/0021-9010.67.6.737 Go to original source...
  43. NAGHIEH, A., MONTGOMERY, P., BONELL, C. P., THOMPSON, M. and ABER, J. L. 2015. Organisational interventions for improving wellbeing and reducing work-related stress in teachers. The Cochrane Database of Systematic Reviews, 4: CD010306. Go to original source...
  44. NASDAQ. 2017. NASDAQ's Homepage for Retail Investors. [Online]. Available at: http://www.nasdaq.com/.
  45. NOHRIA, N., JOYCE, W. and ROBERSON, B. 2003. What really works. Harvard Business Review, 81(7): 42-52, 116.
  46. O'CONNOR, J., MUMFORD, M. D., CLIFTON, T. C., GESSNER, T. L. and CONNELLY, M. S. 1995. Charismatic leaders and destructiveness: An historiometric study. ResearchGate, 6(4): 529-555. Go to original source...
  47. PENNEBAKER, J. W., BOOTH, R. J., BOYD, R. L. and FRANCIS, M. E. 2015. Linguistic Inquiry and Word Count: LIWC2015. Austin, TX: Pennebaker Conglomerates. Available at: www.LIWC.net.
  48. PENNEBAKER, J. W. and LAY, T. C. 2002. Language Use and Personality during Crises: Analyses of Mayor Rudolph Giuliani's Press Conferences. Journal of Research in Personality, 36(3): 271-282. DOI: 10.1006/jrpe.2002.2349 Go to original source...
  49. PENNEBAKER, J. W., MEHL, M. R. and NIEDERHOFFER, K. G. 2003. Psychological Aspects of Natural Language Use: Our Words, Our Selves. Annual Review of Psychology, 54(1): 547-577. DOI: 10.1146/annurev.psych.54.101601.145041 Go to original source...
  50. PENNEBAKER, J. W. and STONE, L. D. 2003. Words of wisdom: language use over the life span. Journal of Personality and Social Psychology, 85(2): 291-301. DOI: 10.1037/0022-3514.85.2.291 Go to original source...
  51. PENNEBAKER, BYOD, R. I., JORDAN, K. and BLACKBURN, K. 2015. The Development and Psychometric Properties of LIWC2015. Austin, TX: University of Texas at Austin.
  52. PILLAI, R. 1996. Crisis and the Emergence of Charismatic Leadership in Groups: An Experimental Investigation1. Journal of Applied Social Psychology, 26(6): 543-562. DOI: 10.1111/j.1559-1816.1996.tb02730.x Go to original source...
  53. POOLE, R. 2016. Good Times, Bad Times A Keyword Analysis of Letters to Shareholders of Two Fortune 500 Banking Institutions. International Journal of Business Communication, 53(1): 55-73. DOI: 10.1177/2329488414525449 Go to original source...
  54. RASKIN, R. and SHAW, R. 1988. Narcissism and the Use of Personal Pronouns. Journal of Personality, 56(2): 393-404. DOI: 10.1111/j.1467-6494.1988.tb00892.x Go to original source...
  55. REILLY, A. H. 1993. Preparing for the worst: the process of effective crisis management. Organization & Environment, 7(2): 115-143. Go to original source...
  56. SASHKIN, M. and SASHKIN, M. G. 1990. Leadership and Culture-Building in Schools: Quantitative and Qualitative Understandings. Paper presented at the Annual Meeting of the American Educational Research Association, Boston, MA, April 16-20, 1990.
  57. SCHNEIDER, B., HANGES, P. J., BRENT, D. and Salvaggio, A. N. 2003. Which comes first: Employee attitudes or organizational financial and market performance? Journal of Applied Psychology, 88(5): 836-851. DOI: 10.1037/0021-9010.88.5.836 Go to original source...
  58. SHAMIR, B., ARTHUR, M. B. and HOUSE, R. J. 1994. The rhetoric of charismatic leadership: A theoretical extension, a case study, and implications for research. The Leadership Quarterly, 5(1): 25-42. DOI: 10.1016/1048-9843(94)90004-3 Go to original source...
  59. SHAMIR, B. and HOWELL, J. M. 1999. Organizational and contextual influences on the emergence and effectiveness of charismatic leadership. The Leadership Quarterly, 10(2): 257-283. DOI: 10.1016/S1048-9843(99)00014-4 Go to original source...
  60. SIMONTON, D. K. 2003. Qualitative and quantitative analyses of historical data. Annual Review of Psychology, 54: 617-640. DOI: 10.1146/annurev.psych.54.101601.145034 Go to original source...
  61. SIMONTON, D. K. 2009. Presidential leadership styles: how do they map onto charismatic, ideological, and pragmatic leadership? In: Multi-Level Issues in Organizational Behavior and Leadership. Emerald Group Publishing Limited, pp. 123-133. Go to original source...
  62. SY, T., CÔTÉ, S. and SAAVEDRA, R. 2005. The Contagious Leader: Impact of the Leader's Mood on the Mood of Group Members, Group Affective Tone, and Group Processes. Journal of Applied Psychology, 90(2): 295-305. DOI: 10.1037/0021-9010.90.2.295 Go to original source...
  63. TAUSCZIK, Y. R. and PENNEBAKER, J. W. 2010. The Psychological Meaning of Words: LIWC and Computerized Text Analysis Methods. Journal of Language and Social Psychology, 29(1): 24-54. DOI: 10.1177/0261927X09351676 Go to original source...
  64. THOMS, P. and GREENBERGER, D. B. 1995. The Relationship between Leadership and Time Orientation. Journal of Management Inquiry, 4(3): 272-292. DOI: 10.1177/105649269543009 Go to original source...
  65. THORESEN, C. J., KAPLAN, S. A., BARSKY, A. P., WARREN, C. R. and DE CHERMONT, K. 2003. The affective underpinnings of job perceptions and attitudes: a meta-analytic review and integration. Psychological Bulletin, 129(6): 914-945. DOI: 10.1037/0033-2909.129.6.914 Go to original source...
  66. TILT C. A. 1994. The Influence of External Pressure Groups on Corporate Social Disclosure: Some Empirical Evidence. Accounting, Auditing & Accountability Journal, 7(4): 47-72. DOI: 10.1108/09513579410069849 Go to original source...
  67. YOUSSEF, C. M. and LUTHANS, F. 2007. Positive Organizational Behavior in the Workplace: The Impact of Hope, Optimism, and Resilience. Journal of Management, 33(5): 774-800. DOI: 10.1177/0149206307305562 Go to original source...
  68. ZACCARO, S. J. and KLIMOSKI, R. J. 2001. The Nature of Organizational Leadership: Understanding the Performance Imperatives Confronting Today's Leaders. San Francisco: Jossey-Bass Business & Management

This is an open access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY NC ND 4.0), which permits non-comercial use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.