Skip to main content
Log in

Teaching medical students the important connection between communication and clinical reasoning

  • Original Articles
  • Published:
Journal of General Internal Medicine Aims and scope Submit manuscript

Abstract

BACKGROUND: Medical students are rarely taught how to integrate communication and clinical reasoning. Not understanding the relation between these skills may lead students to undervalue the connection between psychosocial and biomedical aspects of patient care.

OBJECTIVE: To improve medical students’ communication and clinical reasoning and their appreciation of how these skills interrelate in medical practice.

DESIGN: In 2003, we conducted a randomized trial of a curricular intervention at Johns Hopkins University School of Medicine. In a 6-week course, participants learned communication and clinical reasoning skills in an integrative fashion using small group exercises with role-play, reflection and feedback through a structured iterative reflective process.

PARTICIPANTS: Second-year medical students.

MEASUREMENTS: All students interviewed standardized patients who evaluated their communication skills in establishing rapport, data gathering and patient education/counseling on a 5-point scale (1=poor; 5=excellent). We assessed clinical reasoning through the number of correct problems listed and differential diagnoses generated and the Diagnostic Thinking Inventory. Students rated the importance of learning these skills in an integrated fashion.

RESULTS: Standardized patients rated curricular students more favorably in establishing rapport (4.1 vs 3.9; P=.05). Curricular participants listed more psychosocial history items on their problem lists (65% of curricular students listing ≥1 item vs 44% of controls; P=.008). Groups did not differ significantly in other communication or clinical reasoning measures. Ninety-five percent of participants rated the integration of these skills as important.

CONCLUSIONS: Intervention students performed better in certain communication and clinical reasoning skills. These students recognized the importance of biomedical and psychosocial issues in patient care. Educators may wish to teach the integration of these skills early in medical training.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  1. Association of American Medical Colleges (AAMC). Learning objectives for medical student education—guidelines for medical schools: report I of the medical school objectives project. January 1998; Available from: http://www.aamc.org/meded/msop/. Accessed March 28, 2003.

  2. Liaison Committee on Medical Education (LCME). Functions and structures of a medical school: standards for accreditation of medical education programs leading to the M.D. degree. July 2003; Available from: http://www.lcme.org/. Accessed July 16, 2003.

  3. Accreditation Council for Graduate Medical Education (ACGME). Outcome project: enhancing residency education through outcomes assessment. Available from: http//www.acgme.org/Outcome/. Accessed March 28, 2003.

  4. Evans RJ, Stanley RO, Mestrovic R, Rose L. Effects of communication skills training on students’ diagnostic efficiency. Med Educ. 1991;25:517–26.

    PubMed  CAS  Google Scholar 

  5. Roter D, Hall JA, Kern DE, Barker LR, Cole KA, Roca RP. Improving physicians’ interviewing skills and reducing patients’ emotional distress: a randomized clinical trial. Arch Intern Med. 1995;155:1877–84.

    Article  PubMed  CAS  Google Scholar 

  6. Kempainen RR, Migeon MB, Wolf FM. Understanding our mistakes: a primer on errors in clinical reasoning. Med Teach. 2003;25:177–81.

    Article  PubMed  Google Scholar 

  7. Little P, Everitt H, Williamson I, et al. Observational study of effect of patient centredness and positive approach on outcomes of general practice consultations. BMJ. 2001;323:908–11.

    Article  PubMed  CAS  Google Scholar 

  8. Roter DL, Hall JA, Katz NR. Relations between physicians’ behaviors and analogue patients’ satisfaction, recall, and impressions. Med Care. 1987;25:437–51.

    Article  PubMed  CAS  Google Scholar 

  9. Mead N, Bower P. Patient-centred consultations and outcomes in primary care: a review of the literature. Patient Educ Couns. 2002;48:51–61.

    Article  PubMed  Google Scholar 

  10. Marvel MK, Epstein RM, Flowers K, Beckman HB. Soliciting patient’s agenda: have we improved? JAMA. 1999;281:283–7.

    Article  PubMed  CAS  Google Scholar 

  11. Levinson W, Roter D. Physicians’ psychosocial beliefs correlate with their patient communication skills. J Gen Intern Med. 1995;10:375–9.

    Article  PubMed  CAS  Google Scholar 

  12. Kern DE, Thomas PA, Howard DM, Bass EB. Curriculum Development for Medical Education: A Six-Step Approach. Baltimore, MD: The Johns Hopkins University Press; 1998.

    Google Scholar 

  13. Windish DM, Paulman PM, Goroll AH, Bass EB. Do clerkship directors think medical students are prepared for the clerkship years? Acad Med. 2004;79:56–61.

    Article  PubMed  Google Scholar 

  14. Bird J, Cohen-Cole SA. The three function model of the medical interview. Adv Psychosom Med. 1990;20:65–88.

    PubMed  CAS  Google Scholar 

  15. Keller V, Carroll J. A new model for physician-patient communication. Patient Educ Couns. 1994;23:131–40.

    Article  Google Scholar 

  16. Kurtz S, Silverman J. The Calgary-Cambridge Referenced Observation Guides: an aid to defining the curriculum and organizing the teaching in communication training programs. Med Educ. 1996;30:83–9.

    PubMed  CAS  Google Scholar 

  17. Makoul G. The SEGUE Framework for teaching and assessing communication skills. Patient Educ Couns. 2001;23–34.

  18. Stewart M, Brown JB, Weston WW, McWhinney IR, McWilliam CL, Freeman TR. Patient-Centered Medicine: Transforming the Clinical Method (Patient-Centered Case Series). Thousand Oaks, CA: Sage; 1995.

    Google Scholar 

  19. Novack DH, Dube C, Goldstein MG. Teaching medical interviewing: a basic course on interviewing and the physician-patient relationship. Arch Intern Med. 1992;152:1814–20.

    Article  PubMed  CAS  Google Scholar 

  20. Thomas RE. Teaching medicine with cases: student and teacher opinion. Med Educ. 1992;26:200–7.

    PubMed  CAS  Google Scholar 

  21. Rogers JC, Swee DE, Ullian JA. Teaching medical decision making and students’ clinical problem solving skills. Med Teach. 1991;13:157–63.

    PubMed  CAS  Google Scholar 

  22. Menahem S, Paget N. Role play for the clinical tutor: towards problem-based learning. Med Teach. 1990;12:57–61.

    PubMed  CAS  Google Scholar 

  23. Kurtz SM, Silverman JD, Draper J. Teaching and Learning Communication Skills in Medicine. Oxford: Radcliffe Medical Press; 1998.

    Google Scholar 

  24. Bordage G, Grant J, Marsden P. Quantitative assessment of diagnostic ability. Med Educ. 1990;24:413–25.

    Article  PubMed  CAS  Google Scholar 

  25. Schmidt H. Integrating the teaching of basic sciences, clinical sciences, and biopsychosocial issues. Acad Med. 1998;73(suppl):S24–31.

    Article  PubMed  CAS  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Donna M. Windish MD, MPH.

Additional information

The authors have no conflicts of interest to declare for this article or this research.

The authors received an unrestricted educational grant through the Program for Outpatient Education in Medicine of the Division of General Internal Medicine at the Johns Hopkins University School of Medicine that helped support the curricular evaluation. At the time of curricular inception, Dr. Windish was a research fellow on an Institution Research Service Award training grant supported by the Health Resources and Services Administration, Grant #2-32-HP 10025. Dr. Price was a research fellow on a training grant supported by the National Institutes of Health in Behavioral Research in Heart and Vascular Disease, Grant #HL007180. The authors are indebted to Dr. Eric Bass for his suggestions and Dr. Georges Bordage for allowing us to use the Diagnostic Thinking Inventory.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Windish, D.M., Price, E.G., Clever, S.L. et al. Teaching medical students the important connection between communication and clinical reasoning. J GEN INTERN MED 20, 1108–1113 (2005). https://doi.org/10.1111/j.1525-1497.2005.0244.x

Download citation

  • Received:

  • Revised:

  • Accepted:

  • Issue Date:

  • DOI: https://doi.org/10.1111/j.1525-1497.2005.0244.x

Key Words

Navigation