Abstract
Based on a detailed job analysis, job-related personality dimensions and communication skills were used as predictors of hospice nurse performance. In particular, it was predicted that communication/social competence and certain dimensions of empathy (empathic concern, perspective-taking) would be positively related to hospice nurse performance, and that another type of empathy, personal distress, and trait dogmatism would be negatively associated with performance. Ninety-two hospice nurses were administered the battery of tests, and “file drawer” assessments of their performance were obtained. Possession of communication/social competence and certain dimensions of empathy led to good prediction of job performance. Implications for personnel screening and selection are discussed.
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Riggio, R.E., Taylor, S.J. Personality and Communication Skills as Predictors of Hospice Nurse Performance. Journal of Business and Psychology 15, 351–359 (2000). https://doi.org/10.1023/A:1007832320795
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DOI: https://doi.org/10.1023/A:1007832320795