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Procedural Justice, Outcome Favorability and Emotion

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Abstract

This study investigated the effects of procedural justice on discrete emotional responses. Based upon the cognitive appraisal model of emotion, it was argued that the experience of procedural justice (or injustice) allows individuals to derive meaning from favorable and unfavorable allocation decisions. Thus, procedural justice works with outcome favorability to produce a variety of emotional states. These ideas were tested in a laboratory experiment. As predicted, two happiness-related emotions (happiness and joy) and a sadness-related emotion (disappointment) showed only a main effect for outcome favorability. Two anger-related emotions (anger and frustration) were highest when an unfavorable outcome occurred because of an unfair procedure. Higher levels of guilt and anxiety were reported when an unfair procedure resulted in a favorable outcome. Contrary to predictions, a third happiness-related emotion (pride) showed only a main effect for outcome favorability.

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Krehbiel, P.J., Cropanzano, R. Procedural Justice, Outcome Favorability and Emotion. Social Justice Research 13, 339–360 (2000). https://doi.org/10.1023/A:1007670909889

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