The quality of cancer care initiative in the Netherlands

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Abstract

Background

In 2007 the Dutch Cancer Society formed a ‘Quality of Cancer Care’ taskforce comprising medical specialists, from all disciplines involved in the care for cancer patients. This taskforce was charged with the evaluation of quality of cancer care in the Netherlands and the development of strategies for improvement.

Objective

The experts first focused on the relation between procedural volume and patient outcome and later aimed to identify other factors associated with high and low quality of the care provided in different regions and (types of) hospitals in the Netherlands. The question if cancer care in the Netherlands could be organized differently to assure high quality of care for all patients, was the main subject of investigation.

Methods

An extensive review of the literature on infrastructure, volume and specialization on the one hand and outcome on the other was performed. In addition, a meta-analysis of the volume–outcome relationship for pancreatectomies, bladder, lung, colorectal and breast cancer resections was performed. Finally, variation in quality of cancer care between regions, groups of hospitals and individual hospitals in our country was investigated on data from the Netherlands Cancer Registry.

Results

In the Netherlands quality of care varies by hospital and region. These differences are not limited to surgical procedures and postoperative mortality, but are also demonstrated in other parts of the care process. Differences are only partly explained by differences in infrastructure, procedural volume and specialization between hospitals. Essential information on differences in case mix between these hospitals are lacking from the Netherlands Cancer Registry. More detailed clinical data are needed to reveal the mechanisms behind the differences in quality of care between Dutch hospitals.

Conclusion

On a population level, there is potential for improvement of outcome for cancer patients in the Netherlands by reducing variation in optimal treatment rates between hospitals. Not only treatment of tumours with a low incidence but also other complex or high risk cancer procedures should be provided in a specialized setting, with the right infrastructure, sufficient volume and adequate expertise. In addition, outcomes should be monitored continuously and fed back to individual caregivers.

Introduction

In most European countries quality of care is high on the political agenda. Especially in cancer care future developments force us to re-evaluate the way care is provided for our patients. First the number of cancer patients is rising and will continue to do so. Second, the relative part of elderly cancer patients, with an increased risk of treatment related morbidity and mortality will rise. Moreover, care processes, including diagnostic procedures, multidisciplinary decision making and combined modality treatments, are becoming more and more complex, demanding more specific knowledge, expertise and infrastructure in institutions providing cancer care.

Simultaneously, there is a growing concern about the quality and safety of health care: it harms too frequently and routinely fails to deliver the desired benefits.1 A plethora of articles on variation in quality of care delivered by different types of hospitals, has contributed to the concern that the care delivered is not always, the care that should be received.2, 3, 4 Authorities as well as the public demand more accountability and transparency in the quality of the care provided. In many countries quality indicators are developed to gain insight in differences in quality of care between institutions. Unfortunately, few quality indicators are validated; have proven their capacity to discriminate between high and low quality of care.

In the Netherlands, under the supervision of the Signaling Committee of the Dutch Cancer Society a ‘Quality of Cancer Care’ taskforce was formed in 2007, comprising medical specialists, from all disciplines involved in the care for cancer patients, who had expertise in quality of care improvement projects. This taskforce was charged with the evaluation of quality of cancer care in the Netherlands and the development of strategies for improvement. The experts first focused on the relation between procedural volume and patient outcome and later aimed to identify other factors associated with high and low quality of the care provided in different regions and (types of) hospitals in the Netherlands. The question if cancer care in the Netherlands could be organized differently to assure high quality of care for all patients, was the main subject of investigation.

Section snippets

Survival of cancer patients in the Netherlands

In a European perspective the survival of cancer patients in the Netherlands is favourable for the majority of tumours.5, 6 Especially, in head and neck tumours survival is highest in Europe, though in other cancer types, like esophageal, gastrointestinal, liver, pancreatic and ovarian tumours, outcome is less favourable. In addition, recent Dutch studies show marked variation in outcome between different providers. Surgery for ovarian carcinoma by gynaeco-oncologists in the Netherlands proved

Volume and outcome

Since, Birkmeyer et al. published their article on the inverse relationship between hospital volume and mortality after high risk surgical procedures in the New England Journal of Medicine in 2002,2 there has been a debate about volume and outcome of many cancer procedures in the Netherlands. Despite several publications on excess mortality of patients in who high risk cancer procedures, like esophagectomies and pancreatectomies, were performed in low volume hospitals,9, 12 no change in

Variation in quality of care

To be able to answer the question to what extent variation in quality of cancer care exists between regions, groups of hospitals or individual hospitals in our country, data from the Netherlands Cancer Registry were investigated. In the Netherlands all newly diagnosed malignancies are registered in this nationwide population-based registry. Data are collected from the medical records by specially trained registrars and are coded according to a national manual. Information on patient

Current strategies for quality improvement

In the Dutch health care system, the choice (and responsibility) to refer a patient needing specialized care to a colleague or hospital with adequate expertise is entirely in the hands of individual medical professionals. During the past 30 years the comprehensive cancer centres (CCCs), non-hospital organizations that serve as platforms for regional and national consultation between professionals, have played an important role in the coherence of cancer care in the Netherlands. Aim of the

Quality assurance, indicators and audits

Knowledge, experience and skills of individual medical specialists (or their teams) providing care for cancer patients might vary in such a way that it leads to variation in outcome. An overwhelming number of evidence-based guidelines were developed in our country to transfer the best available knowledge on cancer care to all physicians treating these patients. Unfortunately, little is known about the adherence to these guidelines in daily practice and more interestingly: the reasons for

International perspective

The first population-based colorectal audits were set up in the mid nineties in the Scandinavian countries. More recently, similar colorectal audit initiatives were introduced in the UK, Belgium, the Netherlands, Spain, Germany and Poland. Other European countries started regional initiatives.

Despite all these quality efforts, still considerable differences in survival rates between European countries exist. For instance, 5 year relative survival after colorectal cancer varies between 32% and

Conclusions

In the opinion of the medical professionals participating in the quality of cancer care taskforce of the Dutch Cancer Society, overall quality of care for cancer patients treated in the Netherlands is high. Nevertheless, there is potential for further improvement of outcome on a population level by reducing variation in optimal treatment rates between hospitals. This opinion is based on an extensive review of the literature and evaluation of the best available data on the performance of

Conflict of interest statement

The authors hereby declare that there are no conflicts of interest that could inappropriately influence this manuscript with the title.

Funding

This article is published in a supplement sponsored by a grant from the Dutch Cancer Society. The Dutch Cancer Society did not influence the article in any way.

Acknowledgements

The authors would like to thank Ilfet Songun, Gea Gooiker and Willem van Gijn for performing the review and meta-analyses of the literature, the working group Output of the NCR for providing and analyzing data from the cancer registry, and all the members of the Quality of Cancer Care taskforce of the Dutch Cancer Society for their contribution to the Quality of Cancer Care report.

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