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Social media for patients: benefits and drawbacks

  • Social Media and Orthopedics (P Sculco, section editor)
  • Published:
Current Reviews in Musculoskeletal Medicine Aims and scope Submit manuscript

Abstract

Purpose of review

Social media is increasingly utilized by patients to educate themselves on a disease process and to find hospital, physicians, and physician networks most capable of treating their condition. However, little is known about quality of the content of the multiple online platforms patients have to communicate with other potential patients and their potential benefits and drawbacks.

Recent findings

Patients are not passive consumers of health information anymore but are playing an active role in the delivery of health services through an online environment. The control and the regulation of the sources of information are very difficult. The overall quality of the information was poor. Bad or misleading information can be detrimental for patients as well as influence their confidence on physicians and their mutual relationship.

Summary

Orthopedic surgeons and hospital networks must be aware of these online patient portals as they provide important feedback on the patient opinion and experience that can have a major impact on future patient volume, patient opinion, and perceived quality of care.

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References

Papers of particular interest, published recently, have been highlighted as: • Of importance

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Correspondence to Ivan De Martino.

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This article does not contain any studies with human or animal subjects performed by any of the authors.

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This article is part of the Topical Collection on Social Media and Orthopedics

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De Martino, I., D’Apolito, R., McLawhorn, A.S. et al. Social media for patients: benefits and drawbacks. Curr Rev Musculoskelet Med 10, 141–145 (2017). https://doi.org/10.1007/s12178-017-9394-7

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  • DOI: https://doi.org/10.1007/s12178-017-9394-7

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