Skip to main content
Log in

Does enhanced rapport-building alter the dynamics of investigative interviews with suspected victims of intra-familial abuse?

  • Published:
Journal of Police and Criminal Psychology Aims and scope Submit manuscript

Abstract

Professional guidelines for forensic interviews of children emphasize cognitive factors associated with memory retrieval and pay less attention to emotional factors that may inhibit cooperativeness. Can an additional focus on rapport-building alter the dynamics of interviews with alleged victims of intra-familial abuse, who are often uncooperative? Transcripts of interviews with 199 suspected victims who made allegations when interviewed were coded to identify expressions of interviewer support and children’s reluctance and uncooperativeness in the pre-substantive portions of the interviews. Half of the children were interviewed using a Protocol that emphasized enhanced rapport-building and non-suggestive support, the others using the standard NICHD Protocol. Although there were no group differences in the use of recall-based questions, interviews conducted using the rapport-focused Protocol contained more supportive comments and fewer unsupportive comments. Children interviewed in this way showed less reluctance and the level of reluctance was in turn associated with the number of forensically relevant details provided by the children. A focus on enhanced rapport-building thus altered interview dynamics without changing the appropriateness or forensic riskiness of the questions asked.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Aldridge J, Cameron S (1999) Interviewing child witnesses: Questioning techniques and the role of training. Applied Developmental Science 3:136–147

    Article  Google Scholar 

  • Aldridge M, Wood J (1998) Interviewing children: A guide for child care and forensic practitioners. Wiley, Chichester, England

    Google Scholar 

  • Bogg SR, Eyberg S (1990) Interview techniques and establishing rapport. In: La Greca AM (ed) Through the eyes of the child: Obtaining self-reports from children and adolescents. Allyn & Bacon, Boston, pp 85–108

    Google Scholar 

  • Bottoms BL, Quas JA, Davis SL (2007) The influence of the interviewer-provided social support on children's suggestibility, memory and disclosures. In: Pipe ME, Lamb ME, Orbach Y, Cederborg AC (eds) Child sexual abuse: Disclosure, delay, and denial. Erlbaum, Mahwah, NJ, pp 135–157

    Google Scholar 

  • Carter CA, Bottoms BL, Levine M (1996) Linguistic and socioemotional influences on the accuracy of children's reports. Law and Human Behavior 20:335–358

    Article  Google Scholar 

  • Cornah, C. E., & Memon, A. (1996). Improving children’s testimony: The effects of social support. Presented at the biennial meeting of the American Psychology-Law Society, Hilton Head, NC.

  • Cyr M, Lamb ME (2009) Assessing the effectiveness of the NICHD investigative interview protocol when interviewing French-speaking alleged victims of child sexual abuse in Quebec. Child Abuse & Neglect 33:257–268

    Article  Google Scholar 

  • Davies GM, Westcott HL, Horan N (2000) The impact of questioning style on the content of investigative interviews with suspected child sexual abuse victims. Psychology Crime & Law 6:31–97

    Google Scholar 

  • Davis SL, Bottoms BL (2002) Effects of social support on children's eyewitness reports: A test of the underlying mechanism. Law and Human Behavior 26:185–215

    Article  PubMed  Google Scholar 

  • Di-Pietro EK, Runyan DK, Fredrickson DD (1997) Predictors of disclosure during medical evaluation for suspected sexual abuse. Journal of Child Sexual Abuse 6:133–142

    Article  Google Scholar 

  • Freeman KA, Morris TL (1999) Investigative interviewing with children: Evaluation of the effectiveness of a training program for child protective service workers. Child Abuse & Neglect 23:701–713

    Article  Google Scholar 

  • Goodman GS, Bottoms B (1993) Child victims, child witnesses: Understanding and improving testimony. Guilford Press, New York

    Google Scholar 

  • Goodman GS, Clarke-Stewart A (1991) Suggestibility in children's testimony: Implications for sexual abuse investigations. In: Doris J (ed) The suggestibility of children's recollections: Implications for eyewitness testimony. American Psychological Association, Washington, DC, pp 92–105

    Chapter  Google Scholar 

  • Goodman-Brown TB, Edelstein RS, Goodman GS, Jones DPH, Gordon DS (2003) Why children tell: A model of children's disclosure of sexual abuse. Child Abuse & Neglect 27:525–540

    Article  Google Scholar 

  • Greenstock J, Pipe M (1996) Interviewing children about past events: The influence of peer support and misleading questions. Child Abuse & Neglect 20:69–80

    Article  Google Scholar 

  • Greenstock J, Pipe M (1997) Are two heads better than one? Peer support and children’s eyewitness reports. Applied Cognitive Psychology 11:461–483

    Article  Google Scholar 

  • Hershkowitz I (2009) Socio-emotional factors in child sexual abuse investigations. Child Maltreatment 14:172–181

    Article  PubMed  Google Scholar 

  • Hershkowitz I (2011) Rapport-building in investigative interviews of children. In: Lamb ME, La Rooy D, Malloy LC, Katz C (eds) Children’s testimony: A handbook of psychological research and forensic practice, 2nd edn. Wiley/Blackwell, Oxford, pp 109–128

    Chapter  Google Scholar 

  • Hershkowitz I, Horowitz D, Lamb ME (2005) Trends in children’s disclosure of abuse in Israel: A national study. Child Abuse & Neglect 29:1203–1214

    Article  Google Scholar 

  • Hershkowitz I, Horowitz D, Lamb ME (2007) Individual and family variables associated with disclosure and nondisclosure of child abuse in Isreal. In: Pipe ME, Lamb ME, Orbach Y, Cederborg A-C (Eds) Child sexual abuse: Disclosure, delay and denial. Mahwah, NJ: Lawrence Erlbaum Associates, Inc., p 65–75

  • Hershkowitz I, Orbach Y, Lamb ME, Sternberg KJ, Horowitz D (2006) Dynamics of forensic interviews with suspected abuse victims who do not disclose abuse. Child Abuse & Neglect 30:753–769

    Article  Google Scholar 

  • Hynan DJ (1999) Interviewing: Forensic psychological interviews with children. Forensic Examiner 8:25–28

    Google Scholar 

  • Imhoff MC, Baker-Ward L (1999) Preschoolers’ suggestibility: Effects of developmentally appropriate language and interviewer supportiveness. Journal of Applied Developmental Psychology 20:407–429

    Article  Google Scholar 

  • Kanfer R, Eyberg SM, Krahn GL (1992) Handbook of clinical child psychology. In: Walker CE, Roberts MC (eds) Interviewing strategies in child assessment. Wiley, Oxford, England, pp 49–62

    Google Scholar 

  • Katz C, Hershkowitz I, Malloy LC, Lamb ME, Atabaki M, Spindler S (2012) Non-verbal behaviour of alleged abuse victims who are reluctant to disclose abuse in investigative interviews. Child Abuse & Neglect 36:12–20

    Article  Google Scholar 

  • Lamb ME, Hershkowitz I, Orbach Y, Esplin P (2008) Tell me what happened: Structured investigative interviews of child victims and witnesses. Wiley, Hoboken, NJ

    Book  Google Scholar 

  • Lamb ME, Hershkowitz I, Sternberg KJ, Esplin PW, Hovav M, Manor T, Yudilevitch L (1996) Effects of investigative utterance types on Israeli children’s responses. International Journal of Behavioral Development 19:627–637

    Article  Google Scholar 

  • Lamb ME, Orbach Y, Sternberg KJ, Aldridge J, Pearson S, Stewart HL, Esplin PW, Bowler L (2009) Use of a structured investigative protocol enhances the quality of investigative interviews with alleged victims of child sexual abuse in Britain. Applied Cognitive Psychology 23:449–467

    Article  Google Scholar 

  • Lamb ME, Sternberg KJ, Orbach Y, Esplin PW, Mitchell S (2002) Is ongoing feedback necessary to maintain the quality of investigative interviews with allegedly abused children? Applied Developmental Science 6:35–41

    Article  Google Scholar 

  • Lamb ME, Sternberg KJ, Orbach Y, Hershkowitz I, Horowitz D, Esplin P (2002) The effects of intensive training and ongoing supervision on the quality of investigative interviews with alleged sex abuse victims. Applied Developmental Science 6:114–125

    Article  Google Scholar 

  • London K, Bruck M, Ceci SJ, Shuman DW (2005) Disclosure of child sexual abuse: What does research tell us about the ways that children tell? Psychology, Public Policy, & Law 11:194–226

    Article  Google Scholar 

  • London K, Bruck M, Ceci SJ, Shuman DW (2007) Disclosure of child sexual abuse: A review of the contemporary empirical literature. In: Pipe M, Lamb ME, Orbach Y, Cederborg AC (eds) Child sexual abuse: Disclosure, delay and denial. Erlbaum, Mahwah, NJ, pp 11–39

    Google Scholar 

  • London K, Bruck M, Wright DB, Ceci SJ (2008) Review of the contemporary literature on how children report sexual abuse to others: findings, methodological issues and implications for forensic interviewers. Memory 16:29–47

    Google Scholar 

  • McBride KL (1996) Child sexual abuse investigations: A joint investigative approach combining the expertise of mental health and law enforcement professionals. Dissertation Abstracts International: Section B: The Sciences and Engineering 56:51–52

    Google Scholar 

  • Morgan MK, Friedemann VM (1988) Abuse and religion: When praying isn’t enough. In: Horton AL, Williamson JA (eds) Interviewing children about sensitive topics. Lexington Books/D. C. Heath, Lexington, MA, pp 145–155

    Google Scholar 

  • Moston S (1992) Social support and children’s eyewitness testimony. In: Dent H, Flin R (eds) Children as witnesses. Wiley, Chichester, UK, pp 33–46

    Google Scholar 

  • Orbach Y, Hershkowitz I, Lamb ME, Sternberg KJ, Esplin PW, Horowitz D (2000) Assessing the value of structured protocols for forensic interviews of alleged child abuse victims. Child Abuse and Neglect 24:733–752

    Article  PubMed  Google Scholar 

  • Pipe ME, Lamb ME, Orbach Y, Stewart HL, Sternberg KJ, Esplin PW (2007) Factors associated with nondisclosure of suspected abuse during forensic interviews. In: Pipe ME, Lamb ME, Orbach Y, Cederborg A-C (eds) Child sexual abuse: Disclosure, delay, and denial. Erlbaum, Mahwah, NJ, pp 77–96

    Google Scholar 

  • Poole DA, Dickinson JJ (2005) The future of the protocol movement: Commentary on I. Hershkowitz, D. Horowitz, & M.E. Lamb (2005). Child Abuse & Neglect 29:1197–1205

    Article  Google Scholar 

  • Powell MB, Lancaster S (2003) Guidelines for interviewing children during child custody evaluations. Australian Psychologist 38:46–54

    Article  Google Scholar 

  • Powell MB, Thomson DM (1994) Children’s eyewitness memory research: Implications for practice. Families in Society 75:204–216

    Google Scholar 

  • Roberts KP, Brubacher SP, Powell MB, Price HL (2011) Practice narratives. In: Lamb ME, La Rooy D, Malloy LC, Katz C (eds) Children’s testimony: A handbook of psychological research and forensic practice, 2nd edn. Wiley/Blackwell, Oxford, pp 129–145

    Chapter  Google Scholar 

  • Roberts KP, Lamb ME, Sternberg KJ (2004) The effects of rapport-building style on children's reports of a staged event. Applied Cognitive Psychology 18:189–202

    Article  Google Scholar 

  • Ruddock AC (2006) The relationship of interviewer rapport behaviors to the amount and type of disclosure from children during child abuse investigations. Dissertation Abstracts International: Section B: The Sciences and Engineering 67(4-B):2241

    Google Scholar 

  • Sas L, Hurley P, Hatch A, Malla S, Dick T (1993) Three years after the verdict: A longitudinal study of the social and psychological adjustment of child witnesses referred to the Child Witness Project. London Family Court Clinic, London, Ontario

    Google Scholar 

  • Siegman A, Reynolds M (1983) Effects of mutual invisibility and topical intimacy on verbal fluency in dyadic communication. Journal of Psycholinguistic Research 12:4443–4455

    Article  Google Scholar 

  • Sjoberg R, Lindblad F (2002) Limited disclosure of sexual abuse in children whose experiences were documented by videotape. American Journal of Psychiatry 159:312–314

    Article  PubMed  Google Scholar 

  • Sternberg KJ, Lamb ME, Hershkowitz I, Yudilevitch L, Orbach Y, Esplin PW, Hovav M (1997) Effects of introductory style on children’s abilities to describe experiences of sexual abuse. Child Abuse & Neglect 21:1133–1146

    Article  Google Scholar 

  • Sternberg KJ, Lamb ME, Orbach Y, Esplin PW, Mitchell S (2001) Use of a structured investigative protocol enhances young children's responses to free-recall prompts in the course of forensic interviews. Journal of Applied Psychology 86:997–1005

    Article  PubMed  Google Scholar 

  • Stevenson KM, Leung P, Cheung KM (1992) Competency-based evaluation of interviewing skills in child sexual abuse cases. Social Work Research and Abstracts 28:11–16

    Article  Google Scholar 

  • Teoh Y-S, Lamb ME (2010) Preparing children for investigative interviews: Rapport-building, instruction, and evaluation. Applied Developmental Science 14:154–163

    Article  Google Scholar 

  • Ussher J, Dewberry C (1995) The nature and long-term effects of childhood sexual abuse: a survey of adult women survivors in Britain. British Journal of Clinical Psychology 34:177–192

    Article  PubMed  Google Scholar 

  • Warren AR, Woodall CE, Thomas M, Nunno M, Keeney JM, Larson SM, Stadfeld JA (1999) Assessing the effectiveness of a training program for interviewing child witnesses. Applied Developmental Science 3:128–135

    Article  Google Scholar 

  • Wood JM, McClure KA, Birch RA (1996) Suggestions for improving interviews in child protection agencies. Child Maltreatment 1:223–230

    Article  Google Scholar 

  • Wyatt GE, Newcomb M (1990) Internal and external mediators of women's sexual abuse in childhood. Journal of Consulting and Clinical Psychology 58:758–767

    Article  PubMed  Google Scholar 

  • Yuille JC, Cutshall JL (1986) A case-study of eyewitness memory of a crime. Journal of Applied Psychology 71:291–301

    Article  PubMed  Google Scholar 

  • Yuille JC, Cutshall JL (1989) Analysis of the statements of victims, witnesses and suspects. In: Yuille J (ed) Credibility assessment. Kluwer Academic/ Plenum, New York, pp 175–191

    Chapter  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Michael E. Lamb.

Additional information

Dr. Katz is now at Tel Aviv University and Dr. Malloy at Florida International University. This research was made possible by grants from the Nuffield Foundation and the Newton Trust of the University of Cambridge.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Hershkowitz, I., Lamb, M.E., Katz, C. et al. Does enhanced rapport-building alter the dynamics of investigative interviews with suspected victims of intra-familial abuse?. J Police Crim Psych 30, 6–14 (2015). https://doi.org/10.1007/s11896-013-9136-8

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11896-013-9136-8

Keywords

Navigation