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The Space Between: Making Room for the Unique Voices of Mental Health Consumers within a Standardized Measure of Mental Health Recovery

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Abstract

While standardized outcome measurement is increasingly common in the administration and delivery of mental health services, little is known about how mental health consumers experience and utilize such measures. Understanding and incorporating consumer perceptions and uses of standardized measures allows for a treatment feedback process that is useful and meaningful to both consumers and providers. The aim of this exploratory qualitative study (n = 17) is to describe adult consumers’ experiences completing a standardized self-report measure of mental health recovery. Findings suggest oral administration, recognition of “buried dialogues”, and incorporation of a temporal narrative component may increase standardized measure utility for consumers.

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Acknowledgments

Funding for this study provided by the Ohio Department of Mental Health.

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Correspondence to Janet Hoy.

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Hoy, J. The Space Between: Making Room for the Unique Voices of Mental Health Consumers within a Standardized Measure of Mental Health Recovery. Adm Policy Ment Health 41, 158–176 (2014). https://doi.org/10.1007/s10488-012-0446-4

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