Skip to main content
Log in

The effect of client choice of therapist on therapy outcome

  • Articles
  • Published:
Community Mental Health Journal Aims and scope Submit manuscript

Abstract

This study compared the therapeutic progress of three randomly assigned groups (n=14 in each group) of community mental health center clients: (a) clients who viewed a slide/sound presentation about all available therapists and chose their own therapist; (b) clients who viewed the presentation and were assigned to a therapist by the center's clinical director; (c) clients who were assigned to a therapist by the clinical director without seeing the presentation. There were no significant differences among the three groups in their initial reaction to the clinic, number of therapy sessions, type of termination, severity of presenting problems, General Well-Being Schedule scores, Current Adjustment Rating Scale scores, or therapist's satisfaction with therapy. Further analysis revealed that three out of four clients had improved significantly as a result of therapy. It was concluded that in the absence of research evidence demonstrating the efficacy of client choice on therapy outcome, support for the notion of client choice must be based solely on social, ethical, and legal considerations.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Berzins, J.I.. Therapist-patient matching. In A.S. Gurman & A.M. Razin (Eds.),Effective Psychotherapy. New York: Pergamon Press 1977.

    Google Scholar 

  • Berzins, J.I., Bednar, R.L., & Severy, L.J.. The problem of intersource consensus in measuring therapeutic outcomes: New data and multivariate perspectives.Journal of Abnormal Psychology, 1975,84, 10–19.

    Google Scholar 

  • Brattle, C.C., Imber, S.D., Hoehn-Saric, R., Stone, A.R., Nash, E.R. & Frank, J.D.. Target complaints as criteria of improvement.American Journal of Psychotherapy, 1966,20, 184–192.

    Google Scholar 

  • Brown, J.E. The effect of client choice of a counselor on the subsequent counseling relationship. (Doctoral dissertation, Ball State University. 1977).Dissertation Abstracts International, 1978,39(1-A), 124. (University Microfilms No. 78102776).

  • Coyne, J.C., & Widiger, T.A.. Toward a participatory model of psychotherapy.Professional Psychology, 1978,9, 700–710.

    Google Scholar 

  • Dayton, C.M.:Design of educational experiments. New York: McGraw-Hill, 1970.

    Google Scholar 

  • Devine, D.A., & Fernald, P.S.: Outcome effects of receiving a preferred, randomly assigned, or non-preferred therapy.Journal of Consulting and Clinical Psychology, 1973,41 104–107.

    Google Scholar 

  • Dupuy, H.J.Self-representations of general psychological well-being of American adults. Revision of paper given at American Public health Association meeting on October 17, 1978, Los Angeles, California.

  • Enright, J.. One step forward: situational techniques for altering motivation for therapy.Psychotherapy: Theory, Research and Practice 1975,12, 344–347.

    Google Scholar 

  • Ersner-Hershfield, S., Abramowitz, S.I., & Baren, J.. Incentive effects of choosing a therapist.Journal of Clinical Psychology, 1979,35, 404–407.

    Google Scholar 

  • Ewing, J.A.. Matching therapy and patients: The cafeteria plan.British Journal of Addiction, 1977,72, 13–18.

    Google Scholar 

  • Fazio, A.F.A concurrent validational study of the NCHS General Well-Being Schedule. Department of Health, Education and Welfare, No. (HRA) 78-1347, 1977.

  • Ferreira, A.H. The effects of client choice of counselor on counseling readiness under two conditions of expectancy treatment (Doctoral dissertation, Indiana State University, 1975).Dissertation Abstracts International, 1976,36(7-A), 4256–4257 (University Microfilms No. 75-29, 873).

  • Fiester, A.R.. Goal attainment and satisfaction scores for CMHC clients.American Journal of Community Psychology, 1979,7, 181–188.

    Google Scholar 

  • Flesch, R. A new readability yardstick,Journal of Applied Psychology, 1948,32 221–233.

    Google Scholar 

  • Gordon, R.M.. Effects of volunteering and responsibility on the perceived value and effectiveness of a clinical treatment.Journal of Consulting and Clinical Psychology, 1976,44, 799–801.

    Google Scholar 

  • Hartlage, L.C. & Sperr, E.V.. Patient preferences with regard to ideal therapist characteristics.Journal of Clinical Psychology 1980,36, 288–291.

    Google Scholar 

  • Hays, W.L.:Statistics for the social sciences (2nd ed.). New York: Holt, Rinehart and Winston, 1973.

    Google Scholar 

  • Lazare A., Cohen, F., Jacobson, A.M., Williams, M.D., Mignone, R.J., & Zisook, S.. The walk-in patient as customer: A key dimension in evaluation and treatment.American Journal of Orthopsychiatry, 1972,42, 872–883.

    Google Scholar 

  • Lieberman, M.. Some limits to research on T groups.Journal of Applied Behavioral Science, 1975,11, 241–249.

    Google Scholar 

  • Luborsky, L., Chandler, M., Auerbach, A.H., Cohen, J., & Bachrach, H.M.. Factors influencing the outcome of psychotherapy: A review of quantitative research.Psychological Bulletin, 1971,75, 145–185.

    Google Scholar 

  • Moore, G.R. Client choice of counselor relative to client satisfaction, counselor satisfaction, and the quality of the counseling relationship. (Doctoral dissertation, The Pennsylvania State University, 1976).Dissertation Abstracts International, 1977,37(7-A), 4137–4138 (University Microfilms No. 76-29, 659).

  • Nuttey, N.J.Roche report: Frontiers of hospital psychiatry. Roche Laboratories, 1969,6, No. 20.

  • Orlinsky, D.E., & Howard, K.I.. The relation of process to outcome in psychotherapy In S.L. Garfield & A.E. Bergin (Eds.),Handbook of psychotherapy and behavior change: an empirical analysis (2nd ed.), New York: John Wiley&Sons, 1978.

    Google Scholar 

  • Palmer, T.B. Matching worker and client in corrections.Social Work, 1973,18, 95–103.

    Google Scholar 

  • Parloff, M.B., Waskow, I.E. & Wolfe, B.E. Research on therapist variables in relation to process and outcome. In S.L. Garfield & A.E. Bergin (Eds.)Handbook of psychotherapy and behavior change: an empirical analysis (2nd ed.).New York:John Wiley & Sons, 1978.

    Google Scholar 

  • Report to the President from the President's Commission on Mental Health (Vol. I) Washington, D.C.: U.S. Government Printing Office, 1978.

  • Rice, J.K., & Rice, D.G.. Implications of the woman's liberation movement for psychotherapy.American Journal of Psychiatry, 1973,130, 191–196.

    Google Scholar 

  • Rosen, A.. Client preferences: An overview of the literature.Personnel and Guidance Journal, 1967,45, 785–789.

    Google Scholar 

  • Ross, M.B.. Discussion of similarity of client and therapist.Psychological Reports, 1977,40, 699–704.

    Google Scholar 

  • Sadoff, R.L., & Kopolow, L.E.. The mental health professional's role in patient advocacy. In L.E. Kopolow & H. Bloom (Eds.),Mental health advocacy: An emerging force in consumers' rights (DHEW Publication No. ADM 77-456). Washington, D.C.: U.S. Government Printing Office, 1977.

    Google Scholar 

  • Siegel, S.Nonparametric statistics for the behavioral sciences New York: McGraw-Hill, 1956.

    Google Scholar 

  • Simon, W.E.. Age, sex, and title of therapist as determinants of patients' preferences.Journal of Psychology, 1973,83, 145–149.

    Google Scholar 

  • Sloane, R.B., Staples, F.R., Cristol, F.R., Yorkston, N.J., & Whipple, K.Psychotherapy versus behavior therapy. Cambridge, Massachusetts: Harvard University Press, 1975.

    Google Scholar 

  • Strupp, H.H., & Bergin, A.E.. Some empirical and conceptual bases for coordinated research in psychotherapy: A critical review of issues, trends, and evidence.International Journal of Psychiatry, 1969,7, 18–90.

    Google Scholar 

  • Tatsuoka, M.M..Multivariate analysis. New York: John Wiley & Sons, 1971.

    Google Scholar 

  • Truax, C.B.The Current Adjustment Rating Scale. Printed test publication. Arkansas Rehabilitation Research and Training Center, University of Arkansas, 1968.

  • Weinrach, S.G., & Morgan, L.B.. A bill of client rights and responsibilities.Personnel and Guidance Journal, 1975,53, 557–562.

    Google Scholar 

  • winborn, B.B.. Honest labeling and other procedures for the protection of consumers.Personnel and Guidance Journal, 1977,56, 206–209.

    Google Scholar 

  • Winer, B.J..Statistical principles in experimental design (2nd ed.). New York: McGraw-Hill, 1971.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

Manthei, R.J., Vitalo, R.L. & Ivey, A.E. The effect of client choice of therapist on therapy outcome. Community Ment Health J 18, 220–229 (1982). https://doi.org/10.1007/BF00754338

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF00754338

Keywords

Navigation