Empathy and Counseling

1. Front Matter

   Pages i-xv

   PDF

2. The Role of Empathy in Counseling: Theoretical Considerations

   • Gerald A. Gladstein

   Pages 1-20

3. Counselor Empathy

   • Mary Anna Ham

   Pages 21-29

4. Client Behavior and Counselor Empathic Performance

   • Mary Anna Ham

   Pages 31-49

5. State-Trait Anxiety Level and Counselor Empathic Behaviors in the Interview

   • Jeanette Kreiser

   Pages 51-61

6. The Effect of Counselor Empathy and Communication Modality on Client Outcomes

   • Gerald A. Gladstein

   Pages 63-94

7. Counselor Empathy and Client Outcomes

   • Gerald A. Gladstein

   Pages 95-108

8. Relationship of Counselor and Client Sex and Sex Role to Counselor Empathy and Client Self-Disclosure

   • JoAnn Feldstein

   Pages 109-119

9. Issues and Methods of Counselor Empathy Training

   • Gerald A. Gladstein

   Pages 121-134

10. Effects of Four Training Programs on Three Kinds of Empathy

    • John Brennan

    Pages 135-153

11. Supervision Method and Supervisee Empathy

    • Susan MacKrell

    Pages 155-172

12. What It All Means

    • Gerald A. Gladstein

    Pages 173-189

13. Back Matter

    Pages 190-220

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Contemporary society is in constant change. Transitions and crises occur in every life, regardless of status, ethnicity, sex, race, education, or religion. Yet, the traditional societal forms for helping with these transitions and crises are changing as well. The typical nuclear family has given way to single-parent, blended, or dual-career structures. Religious, health, educational, social service, philanthropic, and other organizational support systems have also changed from their pre-1950 counterparts. As these sometimes evolutionary, sometimes revolutionary, changes have occurred, considerable scholarship and empirical research has attempted to identify and develop methods of helping people encounter these transitions and crises. These efforts have come from various fields: psychology, sociology, anthropology, linguistics, law, social work, nurs­ ing, medicine, education, labor relations, and others. Each has brought its own theories, research methods, and practical experiences to bear on the problems. One of the methods that these fields have universally been intrigued with is the use of empathy. Empathy, that crucial but elusive pheno­ menon (so the literature has reported), has been identified as important in human interactions. Labor mediators, legal arbitrators, psychiatric psychoanalysts, encounter group facilitators, classroom instructors, and kindred helpers have been told that "understanding how the other person or group is thinking and feeling" will help that person or group. The anxious parent and troubled spouse have been urged to "understand the other's point of view." Some writers have even argued that empathy is crucial to resolving international tensions and terrorist group violent actions.

• Counseling
• Encounter
• Exploration
• Supervision
• Training
• feeling
• interaction
• interview
• medicine
• psychology
• social work
• sociology
• therapy
• thinking

• Center for Counseling, Family, and Worklife Studies Graduate School of Education and Human Development, University of Rochester, Rochester, USA

  Gerald A. Gladstein

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