Administrative Communication by Written Correspondence

Abstract

The purpose of this chapter is to highlight those characteristics of written administrative communication that distinguish it from other forms of writing. Understanding the basic fundamentals of good writing represents only a part of all that is required for effectively transmitting a message accurately, clearly, and appropriately. Fundamentals used as a guide to writing will be described. But more important, the use of these basic rules will be discussed within the context of a systematic “inventory” approach as to how we can improve administrative written communicative skills. Styles used in certain situations will be discussed, and finally the mechanics of using certain communication instruments will be demonstrated.