Abstract
Among current changes taking place at the worksite are shifts from goods-producing to service type operations, expanding use of computer technology, more women in the workforce and in jobs traditionally held by men, and persons remaining actively employed beyond usual retirement age. These changes suggest new or broadened definitions of the terms- health, stress, and workload, which will extend the more typical kinds of human factors inquiry. This paper describes the nature of these changes as well as the agenda of human factors efforts which they portend.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Alderfer, C. P. (1976). Change processes in organization. In M. D. Dunnette (Ed), Handbook of Industrial and Organizational Psychology (pp. 1591–1638). Chicago, IL: Van Nostrand Rinehold.
Beery, W. L., Schoenbach, V. J. and Wagner, E. H. (1986). Health risk appraisal: Methods and programs. National Center for Health Services Research and Health Care Technology. DHHS(PHS)Publication 86–3396. U.S. Government Printing Office, Washington, D.C. 20402.
Berglund, B. and Lindvall, T. (1983). Sensory reactions to “sick buildings.” Reports from the Department of Psychology, University of Stockholm. Supplement 60.
Bezold, C., Carlson, R. J. and Peck, J. C. (1986). The Future of Work and Health. Dover, MA: Auburn House.
Brennan, A. J. (1982). Health promotion: What’s in it for business and industry. Health Education Quarterly (Special Supplement), 9–19.
Broadbent, D. E. and Gath, W. (1982). Some relationships between clinical and occupational psychology. In: Proceedings of 20th International Congress of Applied Psychology, Edinburgh, Scotland.
Caplan, R. D., Cobb, S., French, J. R. P., Harrison, R. V. and Pinneau (1975). Job demands and worker health. HEW(NIOSH)Publication 75–160. U. S. Government Printing Office, Washington, D.C. 20402.
Cobb, S. and Kasl, S. (1977). Termination: The consequences of job loss. HEW(NIOSH)Publication 77–224. U. S. Government Printing Office, Washington, D.C. 20402.
Cohen, B. G. F. and Coray, K. E. (1986). The relationship of select ergonomic and personal factors with health complaints of female office workers. 94th Annual Convention of the American Psychological Association, Washington, D.C.
Cohen, B. G. F., Smith, M. J. and Stammerjohn, Jr., L. W. (1981). Psychosocial factors contributing to the job stress of clerical VDT operators. In G. Salvendy and M. J. Smith (Eds.), Machine Pacing and Occupational Stress (pp. 337–345). London: Taylor and Francis.
Colligan, M. J., Frockt, J. and Tasto, D. L. (1979). Frequency of sickness absence and worksite clinic visits among nurses as a function of shift. Journal of Environmental Pathology and Toxicology 2:135–148.
Colligan, M. J. and Tepas, D. I. (1986). The stress of hours of work. American Industrial Hygiene Association Journal 47(11):686–695.
Craik, F. I. M. (1977). Age differences in human memory. In J. E. Birren and K. W. Schaie (Eds.), Handbook of the Psychology of Aging (pp. 384–420) New York: Van Nostrand Rinehold.
Fielding, J. E. (1986). National survey of worksite health promotion activities. Available from U. S. Corporate Health Management, Los Angeles, California.
Frankenhaeuser, M. and Gardell, B. (1976). Underload and overload in working life: Outline of a multidisciplinary approach. Journal of Human Stress 2:35–46.
French, J. R. and Caplan, R. D. (1970). Psychosocial factors in coronary heart disease. Industrial Medicine 39:383–397.
Fullerton, Jr., H. N. (1985). The 1995 labor force: BLS latest projections. Monthly Labor Review 17–25 (November).
Grandjean, E. (1981). Fitting the Task to the Man: An Ergonomic Approach, Chapter 6. London: Taylor and Frances.
Gregory, J. (1984). Results from Working Womens’ Office Worker Health and Safety Survey. In B. G. F. Cohen (Ed) Human Aspects of Office Automation (pp. 195–209). Amsterdam: Elsevier.
Johnson, L. C., Tepas, D. I., Colquhoun, W. P. and Colligan, M. J. (1981). The twenty-four hour workday—Proceedings of a symposium on variations in work-sleep schedules. DHHS (NIOSH)Pub1ication 81–127, U. S. Government Printing Office, Washington, D.C. 20402.
Kahn, R., Wolfe, D. M., Quinn, R. P., Snoek, J. D. and Rosenthal, R. A. (1964). Organizational Stress: Studies in Role Conflict and Ambiguity. New York: Wiley.
Karasek, R. (1979). Job demands, job decision latitude and mental strain. Implications for job redesign. Administrative Science Quarterly 24:285–306.
Karasek, R., Baker, D., Marxer, F., Ahlborn, A. and Theorell, T. (1981). Job decision latitude, job demands and cardiovascular disease: A prospective study of Swedish men. American Journal of Public Health 71:694–705.
Konz, S. (1983). Work Design: Industrial Ergonomics—2nd Edition (pp. 506–517). Columbus, OH: Grid Publishing.
Kutcher, R. E. and Personick, V. A. (1986). Deindustria1ization and the shift to services. Monthly Labor Review 3–12 (June).
Levi, L. (1981). Preventing Work Stress. Reading, MA: Addison Wesley.
Margolis, B., Kroes, W. H., and Quinn, R. P. (1974). Job stress—an unlisted occupational hazard. Journal of Occupational Medicine 16:659–661.
McGlothlin, J. D. (1984). Field design and solutions to office worker illness—An industrial hygiene approach. In B. G. F. Cohen (Ed.) Human Aspects of Office Automation (pp. 23–31), Amsterdam: Elsevier.
Michaels, D. (1984). Tackling tight building syndrome: What can a worker do? In B. G. F Cohen (Ed.) Human Aspects of Office Automation (pp. 15–23). Amsterdam: Elsevier.
Miller, S. M. (1979). Controllability and human stress: Methods, evidence, and theory. Behavior Research and Therapy 17:287–304.
Murphy, L. R. (1984). Occupational stress management: A review and appraisal. Journal of Occupational Psychology 57:1–15.
Murphy, L. R. (1984). Stress management in highway maintenance workers. Journal of Occupational Medicine 26:436–442.
NIOSH/OSHA Working Group (1980). Workplace exposures to asbestos: Review and recommendations. DHHS(NIOSH)Publication 81–103. U. S. Government Printing Office, Washington, D.C. 20402.
Office of Technology Assessment (1985). Automation of America’s Offices. OTA-CIT 287, U. S. Government Printing Office, Washington, D. C. 20402.
Parkinson, R. (1982). Managing Health Promotion at the Workplace: Guidelines for Implementation and Evaluation. Palo Alto, CA: Mayfield.
Rosa, R. R., Wheeler, D. D., Warm, J. S. and Colligan, M. J. (1985). Extended workday effect on performance and ratings of fatigue and alertness. Behavior Research Methods and Instrumentation 17:6–15.
Rosa, R. R. and Colligan, M. J. (1986). Extended workdays at a nuclear plant—Comparison of 8- and l2-hour schedules. National Institute for Occupational Safety and Health, Cincinnati, Ohio 45226.
Rose, R. M., Jenkins, C. D., and Hurst, M. W. (1978). Air traffic controller health change study. Report No. FAA-AM-78–79. Federal Aviation Administration, Washington, D.C.
Rutenfranz, J., Colquhoun, W. P., Knauth, P. and Ghatas, J. N. (1977). Biomedical and psychosocial aspects of shiftwork. Scandanavian Journal of Work Environment and Health 3:165-l82.
Schmitt, N., Colligan, M. J. and Fitzgerald, M. (1980). Unexplained physical symptoms in eight organizations: Individual and organizational analyses. Journal of Occupational Psychology 53:305–317.
Shy, C. M. (1985). Modifying the health risk appraisal for blue collar workers. University of North Carolina School of Public Health, Chapel Hill, North Carolina.
Silvestri, G. T. and LUkasiewicz, J. (1985). Occupational employment projections: The 1984–85 outlook. Monthly Labor Review. November 42–45.
Smith, M. J. (1981). Occupational stress: An overview of psychosocial factors. In G. Salvendy and M. J. Smith (Eds.) Machine Pacing and Occupational Stress (pp. 13–19). London: Taylor and Francis.
Smith, M. J., Cohen, B. G. F., and Stammerjohn, Jr., L. W. An investigation of health complaints and job stress in video display operations. Human Factors 23:387–400.
Thompson, S. C. (1981). Will it hurt if I can control it? A complex answer to a simple question. Psychology Bulletin 90:89–101.
Walker, C. R. (1954). Work methods, working conditions and morale. In A. Kornhauser, R. Dubin and A. M. Ross (Eds.). Industrial Conflict (pp. 350–358) New York: McGraw-Hill.
Walton, R. E. (1975). From Hawthorne to Topeka and Kalmar. In E. L. Cass and F. G. Zimmer (Eds.) Man and Work in Society (pp. 116–134). New York: Van Nostrand Reinhold.
Welford, A. T. (1977). Motor performance. In J. E. Birren and K. W. Schaie (Eds.) Handbook of the Psychology of Aging (pp. 450–496). New York: Van Nostrand Reinhold.
Welford, A. T. and Bourne, L. E. (1976). Skilled performance: Perceptual and motor skills. (pp. 140–149). Dallas: Scott Foresman.
Wilkes, B., Stammerjohn, Jr., L. W. and Lalich, N. (1981). Job demands and worker health in machine-paced poultry inspection. Scandanavian Journal of Work Environment and Health, Supplement 4, 12–19.
Winget, C. M., Hughes, L. and LaDou, J. (1978). Physiological effects of rotational work shifting: A review. Journal of Occupational Medicine 20:204–210.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1987 Springer-Verlag New York Inc.
About this chapter
Cite this chapter
Cohen, A. (1987). Health, Stress, And Workload In An Era Of Workplace Change. In: Mark, L.S., Warm, J.S., Huston, R.L. (eds) Ergonomics and Human Factors. Recent Research in Psychology. Springer, New York, NY. https://doi.org/10.1007/978-1-4612-4756-2_16
Download citation
DOI: https://doi.org/10.1007/978-1-4612-4756-2_16
Publisher Name: Springer, New York, NY
Print ISBN: 978-0-387-96511-6
Online ISBN: 978-1-4612-4756-2
eBook Packages: Springer Book Archive