Skip to main content
Mijn bibliotheek
Shop
Nieuws Boeken Tijdschriften E-learning Web-tv Video Audio
Tips voor Mijn BSL
UITGEBREID ZOEKEN
Inloggen
Top
Gepubliceerd in:
1 Implementatie van verbeteringen in de zorg: een complex probleem hoofdstuk lezen eerste hoofdstuk lezen

2015 | OriginalPaper | Hoofdstuk

4 Planning en organisatie van implementatie

Auteurs : prof.dr. Richard Grol, dr. Mariëlle Ouwens, dr. Hub Wollersheim, drs. Wouter Keijser

Gepubliceerd in: Implementatie

Uitgeverij: Bohn Stafleu van Loghum

Log in om toegang te krijgen
share
DELEN

Deel dit onderdeel of sectie (kopieer de link)

  • Optie A:
    Klik op de rechtermuisknop op de link en selecteer de optie “linkadres kopiëren”
  • Optie B:
    Deel de link per e-mail
    Link delen
publish
Publiceer nu

Samenvatting

  • Een goede planning van de implementatieactiviteiten (wanneer, waar en hoe gebeurt wat door wie?) is van groot belang voor een succesvolle en solide introductie van nieuwe werkwijzen in de praktijk.
  • Daarin zijn in elk geval nodig:
    • een gemotiveerd team met daarin alle relevante expertise;
    • creëren van een context die gunstig is voor verandering;
    • betrekken van de doelgroep in het plan;
    • zorg dragen voor betrokkenheid van leiders en sleutelfiguren;
    • goede planning in de tijd;
    • voldoende middelen en ondersteuning;
vorige hoofdstuk 3 Effectieve implementatie van verbetering in de zorg: een systematische aanpak
volgende hoofdstuk 5 Kenmerken van succesvolle innovaties
Literatuur
Baker DP, Salas E, King H, et al. The Role of Teamwork in the Professional Education of Physicians: Current Status and Assessment Recommendations. Jt Comm J Qual Patient Saf 2005;31(4): 185-202.PubMed
Baker DP, Gustafson S, Beaubien J, et al. Medical Teamwork and Patient Safety. The Evidence-based Relation. American Institutes for Research, University of Central Florida, University of Miami Center for Patient Safety, 2005. AHRQ Publication No. 05-0053.
Batalden P, Mohr J. Building knowledge of health care as a system. Qual Manag Health Care 1998;6:57-62.
Beeson SC. Engaging Physicians. A manual to physician partnership. Gulf Breeze: Firestarter Publishing, 2009.
Berwick DM, Nolan TW. Physicians as leaders in improving health care. Ann Intern Med 1998; 128:289-92.CrossRefPubMed
Berwick D, Godfrey B, Roessner J. Curing health care. San Francisco: Jossey-Bass Publications, 1990.
Boerstler H, Forster R, O’Connor E, et al. Implementation of Total Quality Management: conventional wisdom versus reality. Hosp Health Serv Adm 1996;41:143-59.PubMed
Bosch M. Organizational determinants of improving health care delivery. Proefschrift. Nijmegen: IQ healthcare, 2009.
Bruijne MC de, Zegers M, Hoonhout LHF, Wagner C. Onbedoelde schade in Nederlandse ziekenhuizen: dossieronderzoek van ziekenhuisopnames in 2004. Amsterdam/Utrecht: EMGO/NIVEL, 2007
Clark J, Armit K. Leadership competency for doctors: a framework, Leadership in Health Services 2010;23(2):115-129.CrossRef
Clemmer T, Spuhler V, Berwick D, et al. Cooperation: the foundation of improvement. Ann Int Med 1998; 128:1004-9.CrossRefPubMed
CQHC. Committee on Quality of Health Care in America Crossing the quality chasm: A new health system for the 21st century. Washington DC: National Academy Pres, 2001.
Deering S, Rosen MA, Salas E, King HB. Building team and technical competency for obstetric emergencies: the mobile obstetric emergencies simulator (MOES) system. Simul Healthc 2009;4(3):166-73.CrossRefPubMed
Dückers MLA. Changing hospital care. Proefschrift. Utrecht: Universiteit Utrecht, 2009.
Evans D, Haines A. Implementing evidence-based changes in health care. Abingdon: Radcliffe Press, 2000.
Ferlie E, Shortell S. Improving the quality of health care in the United Kingdom and the United States: a framework for change. Millbank Q 2001:79;281-315.CrossRef
Firth-Cozins J. Celebrating teamwork. Qual Health Care 1998;7(Suppl.):S3-7.
Fitzgerald L, Ferlie E, Wood M, Hawkins C. Interlocking interactions, the diffusion of innovations in health care. Human Relations 2002;55:1429-49.CrossRef
Gagliardi AR, Lemieux-Charles L, Brown AD, et al. Barriers to patient involvement in health service planning and evaluation: an exploratory study. Patient Educ Couns 2008;70(2):234-41.CrossRefPubMed
Geboers H, Horst M van der, Mokkink H, et al. Setting up improvement projects in small scale primary care practices: feasibility of a model for continuous quality improvement. Qual Health Care 1999;8:36-42.CrossRefPubMedPubMedCentral
Greenhalgh T, Robert G, Macfarlane F, et al. Diffusion of innovations in service organizations: systematic review and recommendations. Milbank Q 2004;82(4):581-629.CrossRefPubMedPubMedCentral
Grol R. Kwaliteitsbewaking in de huisartsgeneeskunde. Effecten van onderlinge toetsing. Proefschrift. Nijmegen: KUN, 1987.
Ham C, Dickinson H. Engaging Doctors in Leadership: What we can learn from international experience and research evidence? NHS Institute for Innovation and Improvement, Coventry House, University of Warwick Campus, 2009.
Heenan M, Higgins D. Engaging physician leaders in performance measurement and quality. Healthc Q 2009; 12(2):66-9.CrossRefPubMed
Hobgood C, Sherwood G, Frush K, et al. Teamwork training with nursing and medical students: does the method matter? Results of an interinstitutional, interdisciplinary collaboration. Qual Saf Health Care 2010;19:e25.PubMed
Jung T, Scott T, Davies H, et al. Instruments for exploring organizational culture: A review of the literature. Public Administration Review 2009;69(6):1087-96.CrossRef
Kotter J, Rathgeber H. Our Iceberg Is Melting: Change and Success Under Adverse Conditions. New York: St. Martin’s Press, 2006.
Lammers J, Cretin S, Gilman S, et al. Total Quality Management in hospitals. Med Care 1996;34:463-78.CrossRefPubMed
Leistikow IP. Patiëntveiligheid, de rol van de bestuurder. Proefschrift. Amsterdam: Elsevier, 2010.
Lemieux-Charles L, McGuire WL. What do we know about health care team effectiveness? A review of the literature. Med Care Res Rev 2006;63(3):263-300.CrossRefPubMed
Locock L, Dopson S, Chambers D, Gabbay J. Understanding the role of opinion leaders in improving clinical effectiveness. Soc Sci Med 2001;53:745-57.CrossRefPubMed
Lomas J. Beyond the sound of hand clapping: a discussion document on improving health research dissemination and update. Sydney: University of Sydney, 1997.
Meterko M, Mohr DC, Young GJ. Teamwork culture and patient satisfaction in hospitals. Med Care 2004;42:492-8.CrossRefPubMed
NHMRC. How to put the evidence into practice: implementation and dissemination strategies. Commonwealth of Australia, 2000.
Ouwens M, Hulscher M, Akkermans R, et al. The team climate inventory: application in hospital teams and methodological considerations. Qual Saf Health Care 2008;17:275-80.CrossRefPubMed
Øvretveit J. Medical participation in and leadership of quality programmes. J Management in Medicine 1996;10:21-8.CrossRef
Øvretveit J. Leading improvement effectively. Review of research. London: The Health Foundation, 2009.
Reinertsen J. Engaging physicians: How the team can incorporate quality and safety. Healthcare Executive 2008;23(3):78-81.PubMed
Reinertsen JL, Gosfield AG, Rupp W, Whittington JW. Engaging Physicians in a Shared Quality Agenda. IHI Innovation Series white paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2007. (zie: www.​IHI.​org).
Ross Baker G, Mackintosh-Murray A, Porcellato C, et al. High performing health systems: delivering quality by design. Toronto: Longwoods Publishing Corporation, 2008.
Salas E, Diaz Granados D, Weaver SJ, King H. Does team training work? Principles for health care. Acad Emerg Med 2008;15:1002-9.CrossRefPubMed
Schellekens W. Een passie voor patiënten. Med Contact 2000;55:412-4.
Schouten LMT. Quality Improvement Collaboratives. Cost-effectiveness and determinants of success. Proefschrift. Nijmegen, 2010.
Scott T, Mannion R, Davies HT, Marshall MN. Implementing culture change in health care: theory and practice. Int J Qual Health Care 2003;15(2):111-8.CrossRefPubMed
Shortell S, O’Brien J, Carman J, et al. Assessing the impact of continuous quality improvement/total quality management: concept versus implementation. Health Serv Res 1995;30:2:377-401.PubMedPubMedCentral
Shortell SM, Bennett CL, Byck GR. Assessing the impact of continuous quality improvement on clinical practice: what it will take to accelerate progress. Milbank Q 1998;76(4):593-624.CrossRefPubMedPubMedCentral
Shortell S, Jones R, Rademaker A, et al. Assessing the impact of total quality management and organisational culture on multiple outcomes of care for coronary artery bypass graft surgery patients. Med Care 2000;38(2):207-17.CrossRefPubMed
Shortell SM, Marsteller JA, Lin M, et al. The role of perceived team effectiveness in improving chronic illness care. Med Care 2004;42:1040-48.CrossRefPubMed
Solberg L, Brekke M, Kottke T, et al. Continuous Quality Improvement in primary care: what’s happening? Med Care 1998;36:625-35.CrossRefPubMed
Strasser DC, Smits SJ, Falconer JA, et al. The influence of hospital culture on rehabilitation team functioning in VA hospitals. J Rehabil Res Dev 2002;39:115-25.PubMed
Vincent C. Patient safety. 2nd ed. Chichester, UK: Blackwell Publishing Ltd, 2010.
Vloed J van der. Handleiding shadowing. Aan de slag met shadowing in uw ziekenhuis. Utrecht: Kwaliteitsinstituut voor de gezondheidszorg CBO, 2007.
Weiner B, Shortell S, Alexander J. Promoting clinical involvement in hospital quality improvement efforts: the effects of top management, board and physician leadership. Health Serv Res 1997;32(4):491-510.PubMedPubMedCentral
Wilcock PM, Brown GC, Bateson J, et al. Using patient stories to inspire quality improvement within the NHS Modernization Agency collaborative programmes. J Clin Nurs 2003;12(3):422-30.CrossRefPubMed
Wye L, McClenahan J. Getting better with evidence. London: The King’s Fund, 2000.
Zahra AS, George G. Absorptive capacity: a review, reconceptualization and extension. Academy of Management Review 2002;27:185-203.
Metagegevens
Titel
4 Planning en organisatie van implementatie
Auteurs
prof.dr. Richard Grol
dr. Mariëlle Ouwens
dr. Hub Wollersheim
drs. Wouter Keijser
Copyright
2015
Uitgeverij
Bohn Stafleu van Loghum
Boek
Implementatie

Print ISBN: 978-90-368-1076-0

Elektronisch ISBN: 978-90-368-1077-7

Copyright: 2015

DOI
https://doi.org/10.1007/978-90-368-1077-7_4